WE ARE

Adaptable. Passionate. Collaborative.

Don’t just come to work — come to change how businesses succeed

View global opportunities

We believe in…

Diversity, equity, & inclusion

We believe diversity makes us stronger. We’re on a journey to abolish systemic bias from our company and activate a culture of inclusion, belonging, and equal treatment. We welcome those who can help us on our way.

Passion

We believe that a small group of passionate people is all it takes to #createimpact. We aim to direct that energy to perform at our highest level while striking the balance necessary to sustain peak performance.

Growth

We believe that growth drives happiness, so we always strive to learn and improve while inspiring our teammates to do the same.

We’re a leader, not a follower

impact.com is the global leader in partnership automation, a new category of SaaS technology that enables businesses to grow through all kinds of partnerships Companies like eBay, Walmart, Ticketmaster, and Uber have turned to us to grow their partnerships. In 2020 alone, we added 500+ new clients, and as businesses discover partnerships as a significant growth channel, that number continues to grow. We’re transforming the way businesses succeed, and we’re looking for innovative team members who are ready to make a difference in the partnership economy.

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We are a global community

impact.com welcomes candidates with backgrounds that are traditionally underrepresented. We offer opportunities to create community in — and out — of our offices around the world.

Global offices

14

Employees

1000+

Nationalities

20+

Join us

Our benefits

Your happiness is central to our success. Our perks and policies are tailored to fit each of our global offices, but everyone at impactwebchina.wpengine.com receives the same core benefits.

Level up

To help you grow, we offer a wide variety of professional development courses and training.

Work-life balance

Rest keeps the passion burning. Our flexible, unlimited time-off policy allows you to take the time that you need, when you need it.

WFH opportunities

To help you find balance in your life, we have a flexible working policy which enables you to work from home.

Save for tomorrow

Invest in your future with a company matched retirement plans and company stock options.

Stay healthy

Health is happiness. Enjoy inclusive, comprehensive healthcare plans for you and your family.

Family matters

Work should enable you to live the life you want, so we offer paid family leave for both birthing and non-birthing parents.

What’s the hiring process? It depends

Every team at impactwebchina.wpengine.com has its own unique hiring process. For some positions, we can make a decision after just a few interactions. Highly technical roles may require more touchpoints along the way. In general, here’s what you can expect once you submit an application.

Step 1: A conversation

After we screen an application, we may reach out to ask and answer a few questions to see if we are a match with a candidate. This would be followed by any applicable technical evaluations.

Step 2: Team interviews

We often want candidates to meet their potential teammates to get a feel for who they are, what they do, and what it’s like to work at impactwebchina.wpengine.com.

Step 3: Feedback and negotiation

Feedback for all candidates, if you are successful an offer is extended.

Step 4: Pre-onboarding

Once contract is signed, background checks need to be completed and onboarding begins.

Find your role

We’re hiring! We are entering an exciting new phase in our evolution, and we want you to grow with us. Check out the current opportunities at impactwebchina.wpengine.com to find your place on our team.

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Product

Data Scientist

Cape Town

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and Levi’s, visit www.impact.com.

Your Role at Impact.com:

We are seeking a talented Data Scientist with a passion for working with generative AI models such as large language models (LLMS) to join our team. You will be with a Senior Data Scientist within a cross-functional squad on developing and fine-tuning AI models to support influencer marketing activities, providing actionable insights and recommendations through data analysis and modeling to enhance brand/partner discovery capabilities, contracting, content creation, and performance analysis. Your work will play a crucial role in enabling brands and partners to achieve their goals faster and better, proving that a data-driven approach, and the synergy of AI and human intelligence can drive exceptional results in the digital connected economy.

What You'll Do:

AI Model Development: Design, develop, and fine-tune machine learning models and large language models (LLMs) specifically for targeted applications in digital marketing.
Data Analysis: Analyze large datasets to extract actionable insights and trends relevant to the partnership landscape.
Discovery: Develop algorithms for discovering and recommending suitable creators, influencers, and affiliates based on brand requirements, product offerings and market trends.
Process Optimization: Create models to streamline the contracting and negotiation process between brands and influencers.
Content Creation: Assist in generating content ideas and strategies using AI-driven insights to enhance engagement and reach.
Performance Analysis: Build predictive models to evaluate the success of marketing campaigns and provide recommendations for improvement.
Collaboration: Work closely with product managers, marketers, and engineering teams to integrate AI solutions into the platform.
Research and Innovation: Stay up-to-date with the latest advancements in AI and machine learning, and continuously explore new techniques and technologies to enhance our product offerings.

What You Have:

Educational Background: Bachelor's or Master's degree in Computer Science, Data Science, Statistics, or a related field.
Technical Expertise:
Working knowledge of Python
Experience with machine learning frameworks/libraries such as TensorFlow, PyTorch, Apache MLlib, or Scikit-learn.
Well-developed knowledge of machine learning generally, and deep learning specifically.
Experience with the use of natural language processing (NLP) techniques for textual analysis.
Experience with data visualization tools (e.g., Tableau, Power BI, Looker).
Familiarity with SQL
Knowledge with Big Data processing tech (e.g., BigQuery, Databricks, Spark, Snowflake, Redshift, Hadoop) will be an added advantage
Analytical Skills: Problem-solving abilities and exposure to modeling and analyzing large datasets to extract meaningful insights and inform decisions.
Communication: Excellent written and verbal communication skills, with the ability to present complex technical concepts to non-technical audiences.
Team Player: Ability to work collaboratively in a cross-functional team environment.
Adaptability: Willingness to learn new skills and technologies, and to adapt to the evolving needs of the business.
Experience: At least 2 - 4 years in data-related individual contributor roles
Previous experience in a startup or fast-paced environment is desirable.

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Unlimited PTO policy
Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Training & Development
Learning the advanced partnership automation products
Medical Aid and Provident Fund
Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund
Stock Options
3-year vesting schedule pending Board approval
Primary caregiver leave
Internet Allowance
Flexible work hours
Casual work environment
Technology stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Senior Data Scientist

Cape Town

Our Company:

Your Role at Impact.com:

We are seeking a talented Senior Data Scientist with a passion for applications of generative AI models such as large language models (LLMS) to join our team. You will focus on developing and fine-tuning AI models to support influencer marketing activities, providing actionable insights and recommendations to enhance brand/partner discovery capabilities, contracting, content creation, and performance analysis. Your work will play a crucial role in enabling brands and partners to achieve their goals faster and better, proving that the synergy of AI and human intelligence can drive exceptional results in the digital connected economy.

Please note that this role is to be based in Cape Town

What You'll Do:

AI Model Development: Design, develop, and fine-tune machine learning models and large language models (LLMs) specifically for targeted applications in digital marketing.
Data Analysis: Analyze large datasets to extract actionable insights and trends relevant to the partnership landscape.
Discovery: Develop algorithms for discovering and recommending suitable creators, influencers, and affiliates based on brand requirements, product offerings and market trends.
Process Optimization: Create models to streamline the contracting and negotiation process between brands and influencers.
Content Creation: Assist in generating content ideas and strategies using AI-driven insights to enhance engagement and reach.
Performance Analysis: Build predictive models to evaluate the success of marketing campaigns and provide recommendations for improvement.
Collaboration: Work closely with product managers, marketers, and engineering teams to integrate AI solutions into the platform.
Research and Innovation: Stay up-to-date with the latest advancements in AI and machine learning, and continuously explore new techniques and technologies to enhance our product offerings.

What You Have:

Educational Background: Bachelor's or Master's degree in Computer Science, Data Science, Statistics, or a related field. A Ph.D. is a plus.
Technical Expertise:
Proficiency in Python, and experience with machine learning frameworks/libraries such as TensorFlow, PyTorch, Apache MLlib, or Scikit-learn.
Strong understanding and demonstrable experience working with large language models (LLMs) and natural language processing (NLP) techniques.
Experience with data visualization tools (e.g., Tableau, Power BI, Looker).
Working knowledge of at least one Big Data processing tech stack (e.g., BigQuery, Databricks, Spark, Snowflake, Redshift, Hadoop)
Analytical Skills: Strong problem-solving abilities and experience in modeling and analyzing large datasets to extract meaningful insights and inform decisions.
Communication: Excellent written and verbal communication skills, with the ability to present complex technical concepts to non-technical stakeholders.
Team Player: Ability to work collaboratively in a cross-functional team environment.
Adaptability: Willingness to learn new skills and technologies, and to adapt to the evolving needs of the business.
Coaching and Mentoring: Provide guidance and mentorship to junior data scientists and other team members to foster a culture of learning and growth.
Experience: At least 5 - 7 years in data-related individual contributor roles, with demonstrated experience in machine learning / deep learning modeling and data analysis.
Advocacy: Experience in promoting and building a robust data culture in a team or an organization is preferable.
Previous experience in a startup or fast-paced environment.

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Unlimited PTO policy
Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Training & Development
Learning the advanced partnership automation products
Medical Aid and Provident Fund
Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund
Stock Options
3-year vesting schedule pending Board approval
Primary caregiver leave
Internet Allowance
Flexible work hours
Casual work environment
Technology stipend

#LI-Hybrid

Senior Product Manager

Columbus

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and Levi’s, visit www.impact.com.

Your Role at impact.com:

As the Senior Product Manager for impact.com's Reporting teams, you'll be responsible for surfacing critical data and insights that enable brands and partners to make informed decisions and optimize their strategies within the marketplace.This role is responsible for overseeing teams that not only enable powerful data visualizations but also bring those visualizations together into meaningful and actionable reports and dashboards.

This role requires a candidate to deeply connect and understand the customer and business needs and partner closely with stakeholders to develop the strategic direction of the product and build out the coinciding roadmap. You will be responsible for influencing stakeholders and cross-organizational action by telling the customer’s story and substantiating recommendations for change.

Requires at least 6 years of experience as a product manager, with significant relevant experience in database technologies, report design, and data visualization.

What You'll Do:

Develop and maintain a product backlog, prioritizing work according to strategic objectives, business needs, project evolution, and customer requirements.
Research, define, design, and manage the development of new features as well as upgrades to existing features.
Use Product Management frameworks to align stakeholders and leadership on product direction/key decisions.
Drive alignment across Growth Marketing, Engineering, Product, Design, Data Analytics, and Marketing teams to deliver on your vision and strategy.
Serve as a Subject Matter Expert (SME) for your feature area, demonstrating a comprehensive understanding of its full capabilities, business value, and role in the industry.
Lead projects with autonomy, proactively identifying and addressing issues impacting product delivery, making trade-off decisions, and managing team interdependencies.
Author key documents and lead reviews related to your feature area, and engage in discussions beyond your primary focus.
Monitor and evaluate the success of launched products and features, using key performance indicators (KPIs) to inform future product development strategies.

What You Have:

A strong understanding of product design, user experience, and product testing.
Proven history and track record of setting goals/OKR’s and achieving success in taking platforms to market or generating growth
Action-oriented with a demonstrated ability to solve complex problems by creating customer-first solutions and iterating quickly to get results
Ability to think strategically and implement tactically
Ability to prioritize tasks effectively and handle multiple projects simultaneously.
Expertise in agile development, defining product requirements and user stories
Ability to work cross-functionally, effectively influencing other teams to align on product strategy to ensure good communication and on-time execution.
Exhibit storytelling and persuasive influencing techniques that build trust with team and partners and establish long-term relationships
Strong interpersonal skills and ability to communicate effectively through various methods.
Self-starter who has a problem-solving aptitude and inventive thinking skills
Possess the ability to analyze and interpret large datasets using tools like MySQL, BigQuery, Postman, and specialized platforms to extract meaningful insights and inform strategic decision-making in a timely manner. While comfortable working with data in various formats, including spreadsheets for smaller datasets, your strength lies in efficiently extracting insights from large and complex datasets.
Ability to analyze conversion/funnel data across the entire partner lifecycle (discovery, onboarding, and productivity) for both brands and partners to identify conversion drop-off points and optimize solutions to drive up marketplace liquidity and partnership engagement.
Familiarity with measuring and interpreting metrics that reflect the health and success of a two-sided marketplace (brands and partners).
Experience designing and conducting A/B tests and experiments to validate product improvements and optimize conversion rates.

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
Parental Leave
Technology Stipend
Office only catered lunch every Tuesday and Thursday, a healthy snack bar, and great coffee to keep you fueled.
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LinkedIn_Columbus_Ohio_Hybrid

Senior Product Manager

Cape Town

Our Company:

Why this role is exciting:

We are looking for a Product Manager to join our Products & Pages Data Teams. As the Product Manager for Products & Pages Data at Impact, you will ensure that brands have the ability to effectively market their product inventory through their partnerships as well as provide our brands with high value media intelligence through web scraping. This includes e-commerce integrations, product enhancement, and new product discovery and social & Web listening. Effective marketing of products is really at the heart of partnerships, so this is a great opportunity to play a pivotal role at Impact.

What you'll do:

Speccing of new features
Delivering on roadmap
Coordination with UX/Dev/QA
Validation of features with clients/stakeholders
Collaborative creation with the full squad of a squad vision and communication of that vision throughout the organization
Identification of strategic moves to achieve that vision and to add value to the company overall from the context of their squad
Coming up with key metrics for success of their squad and making available to product leadership

Does this sound like you?

Ability to think strategically
Strong background in e-commerce, product inventory software, product listing marketing, Web scraping
Results-driven
Solid interpersonal skills and emotional intelligence
Passion for user experience
Able to boil complex domains into practical and effective solutions
5 years of product management experience
Ability to manage up and drive a vision to the rest of product and company overall
Undergraduate degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline
3+ years’ experience in SaaS product/ software development with technical products/focus areas, product management, and/or program management
Advanced knowledge of digital advertising technologies (preferred)
Proficiency in SQL is a nice to have

This role is to be based in Cape Town

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

Unlimited PTO policy
Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Training & Development
Learning the advanced partnership automation products
Medical Aid and Provident Fund
Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund
Stock Options
3-year vesting schedule pending Board approval
Internet Allowance
Flexible work hours
Casual work environment

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-RL1

Sales

Account Executive

Melbourne

The Company:

Why this role is exciting!

As an Account Executive, you are responsible for growing our client base with a focus on Enterprise clients though you will work across all segments. You have a proven track record of consultative sales; being the trusted advisor; the ability to negotiate; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies.

If you are excited about using your creativity, strategic, project management, and consultative selling skills to generate new business then this role will allow you to thrive and succeed. If this is you, we offer competitive compensation with generous benefits, a flexible remote working policy, and a supportive and committed team around you!

What you will be doing:

Learning, constantly
Prospecting, always
Attending events and being a representative of the Impact.com brand
Leading with insight and delivering an exceptional prospect/ customer experience
Build and grow your assigned territory while benefiting from the support of Marketing and Channels
Achieving or exceeding individual quota bringing in new clients to Impact.com
Manage multi-threaded sales-cycles engaging end users through to C-level executives and building the value of our product
Define, execute, and own an engagement plan for key prospects
Manage your pipeline, dealflow, forecasting with vigor and accuracy
All the while creating ‘irrational love’ amongst our customers

Does this sound like you?

Minimum of 4 years of closing sales experience, preferably within SaaS and performance marketing/ martech
You have a network of advocates that will support your success in this role
Ability to reach and develop relationships with decision makers within your territory and key verticals
Prior experience driving sales and business development activities
Understanding of the digital ecosystem landscape and relationships
Track record of success in carrying an quarterly quotas and building and maintaining pipeline to achieve it
Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
Track record of over-achieving quota (top 10-20% of company) in past positions
Experience in bringing innovative / market defining products to market within a competitive landscape
The ability to collaborate across internal teams to achieve the business goals and objectives
You are a contributor to the team culture
Ability to travel if needed and work autonomously in a remote environment
Experience within performance, partner, or affiliate marketing is a plus

Benefits (Perks):

Private health insurance
Office lunches
Unlimited responsible PTO
Flexible work hours
Parental Leave
Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
An employee-led culture team that plans inclusive events
Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage
An established company with a cool, high-velocity work ethos, where each person can make a difference!

Account Executive

Melbourne

The Company:

Why this role is exciting!

As an Account Executive, you are responsible for growing our client base across all segments. You have a proven track record of consultative sales; being the trusted advisor; the ability to negotiate; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies.

What you will be doing:

Learning, constantly
Prospecting, always
Attending events and being a representative of the Impact.com brand
Leading with insight and delivering an exceptional prospect/ customer experience
Build and grow your assigned territory while benefiting from the support of Marketing and Channels
Achieving or exceeding individual quota bringing in new clients to Impact.com
Manage multi-threaded sales-cycles engaging end users through to C-level executives and building the value of our product
Define, execute, and own an engagement plan for key prospects
Manage your pipeline, dealflow, forecasting with vigor and accuracy
All the while creating ‘irrational love’ amongst our customers

Does this sound like you?

Minimum of 4 years of closing sales experience, preferably within SaaS and performance marketing/ martech
You have a network of advocates that will support your success in this role
Ability to reach and develop relationships with decision makers within your territory and key verticals
Prior experience driving sales and business development activities
Understanding of the digital ecosystem landscape and relationships
Track record of success in carrying an quarterly quotas and building and maintaining pipeline to achieve it
Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
Track record of over-achieving quota (top 10-20% of company) in past positions
Experience in bringing innovative / market defining products to market within a competitive landscape
The ability to collaborate across internal teams to achieve the business goals and objectives
You are a contributor to the team culture
Ability to travel if needed and work autonomously in a remote environment
Experience within performance, partner, or affiliate marketing is a plus

Benefits (Perks):

Private health insurance
Office lunches
Unlimited responsible PTO
Flexible work hours
Parental Leave
Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
An employee-led culture team that plans inclusive events
Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage
An established company with a cool, high-velocity work ethos, where each person can make a difference!

Account Executive - China

Shanghai

Our Company:

At Impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. If you are looking to join a team where your opinion is valued, your contributions are noticed, you get to work with fun and talented people solving cutting edge marketing challenges with technology, and advance your career, this is the place for you.

Impact.com is the global leader in Partnership Automation and catalyst for the new Partnership Economy. Impact accelerates enterprise growth by scaling discovery, recruitment, onboarding, engagement and optimization of all types of partnerships. Impact.com’s Partnership CloudTM provides automation for the full partnership life cycle; confident decision making and optimization through measurement and attribution; and protection from fraud. Impact drives revenue growth for global enterprises such as Cabela’s, Fanatics, Getty Images, Lenovo, Levi’s, Techstyle and Ticketmaster. Founded in Santa Barbara, CA in 2008, Impact has grown to over 1000 employees and ten offices across the United States, Europe, Africa and Asia.

Why this role is exciting:

The Impact.com Account Executive through a clear understanding of the Impact Partnership Cloud, prospects, educates and secures operationally viable customers and achieves a targeted revenue goal.

Responsibilities:

Build revenue and surpass assigned quarterly & annual quotas
Convey advantages through online or in-person prospecting, discovery and demo of the platform
Educate prospects on Impact products, associated benefits and build a business case
Collaborate within and outside of sales team to ensure successful client onboarding
Actively prospect new business to fulfil pipeline obligations
Accurately report pipeline performance and velocity to direct manager through proper documentation via Salesforce
Ensure customers are prepared to enter operational and onboarding queue for successful implementation
Constantly build knowledge and understanding of marketing ecosystem and how Impact plays a role
Maintain positive attitude, highlighted by persistence and curiosity
Be an expert in your product line and industry ecosystem
Achieve requisite NMRR goal as assigned by management
Build 3X of quarterly quota in pipeline phase through prospecting and diagnostic calls
Continually improve win close rate (~20% of all open opps)
Maintain forward momentum through deal stage velocity

Does this sound like you?

You have consultative and solution focused approached to selling and know how to ask the right questions
You love presenting and do this is a way that is authentic, captivating and insightful
You use the written word to your advantage by making the complex simple and the simple compelling
You communicate and act with empathy
You are self-driven, you hold yourself accountable, you are naturally curious and you can think strategically, execute tactically and remain patient and positive.
You have experience in the Digital marketing world and can navigate the ecosystem
Experience with Salesforce, Gsuite, excel and powerpoint
Experience with outbound communication tools a + (salesloft, Groove .)
1-2 years of SaaS sales experience
3-4 years in a client facing role
2+ years of outbound communication and know how to capture attention

Benefits/Perks:

Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Training & Development - learning the advanced partnership automation products
Flexible work hours
Private Health Insurance
Internet Allowance
Casual work environment
Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-RL1

Account Executive, Commercial

New York

The Company:

Why this role is exciting!

We are growing our sales organization to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to own one of our top territories in North America. You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress! As an Account Executive, Commercial, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of impact.com to some of the most well-known brands worldwide.

Responsibilities:

Sell the product to the appropriate accounts and manage towards hitting a preset revenue target.
Generate pipeline by proactively sourcing opportunities within the designated territory.
Prepare & deliver world-class demos and value-based presentations.
Answer prospects’ questions about product value, uses, integrations, and implementation.
Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff.
Drive active engagement by all internal and external stakeholders necessary to close a deal.
Update SFDC daily with all relevant details needed to reflect business reality.

Does this sound like you:

Bachelors Degree or equivalent experience.
Ideally 2+ years of closing experience, within SaaS.
Must be a true hunter!
Independent person with the desire to excel in a competitive and highly rewarding industry.
Strong communication, effective problem-solving, networking and presentation skills.
Proven track record of building territories and addressing client needs.
Experience handling objections at multiple levels of enterprise organizations.

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Parental Leave
Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $150-$200K OTE potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

#LI-Santa Barbara

#LI-New York, New York

Account Executive, Enterprise

Remote (US)

The Company:

Why this role is exciting!

We are growing our sales organization to accommodate the increasing demand for our solution. As an Enterprise Account Executive, you are responsible for growing our client base with a focus on Enterprise clients. You are committed to the success of the enterprise customer that could benefit from Impact.com and deliver the right solution for the client every time. You have a proven track record of consultative sales; the ability to negotiate; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies.

What you will be doing:

Responsible for building and growing your own book of business, selling to our top accounts
Achieving or exceeding individual quota bringing in new clients to Impact.com
Prior experience driving sales and business development activities
Focus on executing transactions in an assigned account list and prospect for new opportunities
Manage complete and complex sales-cycles presenting to C-level executives the value of our product
Define, execute, and own an engagement plan for key prospects
Develop and manage strong relationships within our Enterprise market segment, looking for opportunities to add value for the customer and develop additional revenue
Territory/Vertical identification and research, to formalize a go to market strategy and create qualified target accounts
Forecast sales activity and revenue achievement, while creating satisfied and referenceable customers

Does this sound like you?

Bachelor's Degree or equivalent experience
Minimum of 5 years of closing sales experience, within SaaS.
Ability to reach and develop relationships with C-level executives in key verticals
Understanding of the digital ecosystem landscape and relationships
Track record of success in carrying an Enterprise quota
Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
Track record of over-achieving quota (top 10-20% of company) in past positions
Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
Experience in bringing innovative / market defining products to market within a competitive landscape
The ability to build and maintain a strategic outbound motion with your Business Development Representative
Must work well in a team selling environment
Ability to travel if needed and work autonomously in a remote environment
Experience within performance, partner, or affiliate marketing is a plus

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Parental Leave
Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $210K-$260K potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Customer Renewal Manager

New York

The Company:

Your Role at impact.com:

As a Renewal Manager, you will have commercial ownership over a portfolio of 200+ accounts. Your role is highly collaborative, and you will be working with internal and external partners to grow accounts at the time of renewal, mitigate down sells, drive incremental revenue expansion and execute contract changes throughout the customer lifecycle. This role offers you the opportunity to grow commercial negotiation skills, build customer sales processes and contribute to the rapid growth of the department and impact.com.

What You'll Do:

Utilize business development skills to successfully uncover revenue expansion and retention opportunities.
Negotiate value-driven renewals and contract changes with a high level of professionalism when interacting with our top tier customers and partners
Collaborate internally with various teams to coordinate successful outcomes for the customer and impact.com.
Use creative problem-solving skills to balance customer needs and business outcomes.
Build, manage, and forecast customer revenue pipelines (including renewals, upsells and cross-sells)
Contribute directly to the development and growth of the high performing team.

Have fun! We are a team that values creativity, learning and growing in a supportive and helpful environment – all while having some laughs and a good time.

What You Have:

SaaS renewals, customer success and/or sales experience
Highly organized, detail oriented and have excellent time management skills.
Takes initiative and ownership, enthusiastic and eager to learn
Strong communication, effective problem-solving and presentation skills.
Experience handling objections at different levels of organizations.
Seeks to understand multiple perspectives in a situation and have great conflict resolution skills
Embraces teamwork and cross-team collaboration.
Solve problems with curiosity and creativity
Are passionate about creating a great customer experience
Embody the characteristics of Humble, Hungry and Smart

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary range: $80,000- $100,000 + 25% Variable Commission Plan, plus eligibility to receive Restricted Stock Unit (RSU) grant.

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
Parental Leave
Technology Stipend
Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

Director, Business Development

New York

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

Why this role is exciting!

As a Director of Sales Development, you will focus on managing the team responsible for creating engagement with brands through both the inbound and outbound channels. You will have the opportunity to be creative and develop campaigns and strategies within the team as well through collaboration with other teams such as revenue operations, marketing, enablement, etc.

What you will be doing:

Develop and retain world-class front line sales development reps that live and drive our values each day
Manage a team of individual contributors focused on converting both inbound and outbound leads
Execute a best in class all-bound engagement strategy
Create and execute strategic campaigns that are customized based on vertical and persona
Work closely with other Sales Units, Revenue Operations,Marketing, Enablement and the Executive team to maximize the impact of marketing efforts and other lead driving channels
Achieve/exceed monthly and annual acquisitions goals that support our booking goals
Ensure that sales development reps are advancing their product and sales skills that support their career growth and daily effectiveness
Assess potential new markets, personas and strategies
Track and assess development activities by individual and team and report results to management

Does this sound like you?

2+ years of experience managing a sales team (AEs or SDRs)
Experience working in or with Revenue Operations, Marketing, or Enablement
Proven record of results - hitting/exceeding sales goals
Exceptional communication skills in both verbal and written
Proven history of developing and executing creative business development campaigns
General knowledge of ecommerce marketing, sales, recruiting, and assessing result
Experience leveraging sales tools such as, Salesforce, Salesloft/Outreach, 6Sense, Linkedin, Zoominfo, etc.
Excited to work with the team in our New York office in person at least 2 days per week

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited PTO
Flexible work hours
Maternity/Paternity leave
Free Affiliate & Partnerships Industry Fundamentals Certification by PXA
Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary range: $100,000.00 - $120,000.00 per year, plus additional variable commission plan of $50,000.00- $60,000.00 and eligible to receive Restricted Stock Unit (RSU) grant.

Marketing Analytics Manager

New York

Role Title: Marketing Analytics Manager

The Company:

Your Role at impact.com:

This role requires you to be based in New York City, or based on the east coast.

We are seeking a highly skilled and experienced Marketing Analytics Manager to join our dynamic team. The ideal candidate will have a strong analytical background, a deep understanding of B2B marketing strategies, and a passion for leveraging data to drive business decisions. As the Marketing Analytics Manager, you will play a critical role in analyzing marketing performance, identifying trends, and providing actionable insights to optimize our marketing efforts and support our growth objectives.

Responsibilities:

Collaborate with Marketing (primarily) and cross-functional teams (sales, product, customer success) to identify opportunities to increase efficiency, scale, and align strategies with business objectives.
Own the relationship with marketing managers, working on measurement, goals, and implementation of data-driven marketing strategies and initiatives.
Develop, maintain, and present marketing dashboards and reports to track key performance indicators (KPIs) and measure the effectiveness of marketing campaigns.
Analyze and interpret complex data sets to provide actionable insights on marketing performance, customer behavior, market trends, and cross-channel spend optimization.
Provide data-driven insights and recommendations for new marketing campaigns, tests, channel launches, and customer acquisition and lifecycle analyses.
Explain complex analyses simply and intuitively, challenging assumptions when necessary.
Regularly communicate marketing analytics and findings to CMO and other Executives, providing clear and concise insights to inform strategic decision-making.
Utilize advanced analytics tools and techniques to segment audiences, forecast trends, and optimize marketing spend.
Stay up-to-date with industry trends and best practices in marketing analytics and B2B SaaS.
Manage a team of Marketing Analysts.

Qualifications:

This role requires you to be based in New York City, or based on the east coast.
Bachelor’s degree in Marketing, Business, Statistics, or related; Master’s degree preferred.
7+ years of experience in marketing analytics, preferably in a global B2B SaaS environment.
Proficiency in data analysis tools such as SQL, Excel, Tableau, Google Analytics, and Salesforce.
Strong understanding of B2B and digital marketing channels, including SEO, SEM, email marketing, content marketing, and social media.
Deep knowledge of measurement methodologies for online and offline marketing channels.
Proven track record in using quantitative analysis, statistical analysis, and predictive modeling techniques to drive marketing decisions.
High technical aptitude and analytical thinker with superior problem-solving and decision-making skills.
Extremely detail-oriented and organized, with experience in gathering, structuring, monitoring, and validating data to ensure integrity and hygiene.
Excellent multi-tasking, time, and project management skills, with the ability to plan in advance and meet deadlines.
Strong communication and presentation skills, capable of conveying complex data in a clear and understandable manner.
Independent, self-motivated individual who works well under pressure with a positive, service-oriented attitude.
Highest level of integrity and good judgment, with the ability to handle highly sensitive, confidential information.
Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Parental Leave
Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $110-$130K per year plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant.

#LI_NewYork_NewYork

Revenue Enablement Specialist

Shanghai

Our Company:

Your Role at Impact:

Partner with our Sales, Product and Marketing teams to assist in our most important go-to-market launches. Participate in their success by building strong relationships, executing learning programs and playbooks and supporting deal strategy. Have a big impact by supporting global sales teams in the US,EMEA and APAC.

What You'll Do:

Act as a partnership SME, enabling sales team to understand the value of the Partnership Cloud
Design, develop and maintain training strategies and programs for the Partnership Cloud sales team
Own programs for strategic rollouts and go-to-market activities across the revenue organization
Own coaching and content programs, analytics and processes on sales enablement platform
Build training programs which de-complexify features/concepts and deliver growth generating tactical playbooks
Conduct live training sessions and product bootcamps, to reinforce pitch and positioning and create product experts, increasing new business
Build strong relationships with internal stakeholders, identify and leverage SMEs
Support sales team with the customization of sales assets (including decks)
Support sales team to constantly increase new business and expand sales opportunities
Research, implement and guide the adoption of productivity tools and learning platforms
Constantly monitor, assess and improve training content & tools

What You Have:

Minimum of 2 years in learning, sales enablement, or relevant client facing experience (Saas/B2B/Digital experiences are a plus)
BA Degree or above in Corporate Training, Psychology, Sociology, or in arts performance with educational (teaching) experience (a plus)
Established as a strong influencer across organizations
Fantastic standing amongst cross-functional teams throughout past working initiatives

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

6 months paid Primary caregiver leave
Private Health insurance
Mental Health & Wellness care via Modern Health
Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness activity fee reimbursementsTechnology stipend Bi-weekly lunchesTraining & Development

Learning the advanced partnership automation products

#LI-Hybrid

RVP, Business Value Assessment

Santa Barbara

The Company:

At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

Your Role at impact.com:

A Regional Vice President (RVP) for Business Value Assessment is focused on assessing and articulating the business value of a company’s products or services. Responsible for business process assessment, business value analysis, business case development, proposal development, and building pre and post-sales models to scale a team of business value consultants.

What You'll Do:

Strategic Leadership:

Develop and implement strategies to assess and communicate the business value of products and solutions to customers and stakeholders.
Collaborate with executive leadership to align business value assessments with overall company goals.

Customer Engagement:

Engage with key customers to understand their needs and demonstrate how the company's solutions can drive business value.
Lead presentations and workshops to illustrate potential ROI and business impact.

Cross-Functional Collaboration:

Work closely with sales, marketing, product management, and customer success teams to ensure alignment on value propositions and customer feedback.
Foster collaboration between teams to enhance client solutions and improve business results.

Data Analysis:

Analyze market trends and customer data to identify value opportunities and improve assessment methodologies.
Utilize quantitative and qualitative data to support value propositions and create detailed business case studies.

Training and Development:

Train sales and account management teams on business value assessment frameworks and methodologies.
Develop tools and resources to aid teams in articulating business value to clients.

Performance Metrics:

Establish metrics to measure the effectiveness of business value assessments and continually refine processes based on outcomes.
Report on assessment results and provide insights and recommendations to drive improvement.

What You Have:

Education:

Bachelor’s degree in business, finance, or a related field; MBA or advanced degree preferred or equivalent experience

Experience:

Proven experience in a senior leadership role, ideally with a focus on business value assessment, consultancy, and/or strategic sales.
Experience in managing large-scale projects that demonstrate business impact.
Experience building self-service ROI models for enterprise and commercial AEs.

Skills:

Strong analytical and problem-solving skills to assess complex business scenarios.
Excellent communication and presentation skills, with the ability to articulate complex ideas clearly to diverse audiences.
Strong interpersonal skills to build relationships with stakeholders at all levels.
Familiarity with data analysis tools and techniques.

Industry Knowledge:

Understanding of industry trends, competitive landscape, and customer challenges within the specific market.

Leadership:

Experience leading teams and managing cross-functional projects effectively.

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary range: $195,000K-$227,500 potential total on target earnings (base + commission), per year, plus eligibility to receive a Restricted Stock Unit (RSU) grant.

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
Parental Leave
Technology Stipend
Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI_Remote

Support

Associate Manager Technical, Growth (Merchandising)

Cape Town

Our Company:

Your Role at impact.com:

Are you obsessed with getting great results? Our ideal candidate is a professional with demonstrable refined technical, analytical, and organizational skills, with experience in growth strategy, analytics, production, automation, testing, and deliverability. You should be detail-oriented and able to work proficiently under pressure.

What You'll Do:

Manage in-app placements to drive marketplace growth through merchandising. Effective communication with diverse stakeholders will be essential as you work to enhance partnerships and overall marketplace performance.

More specifically, you’ll get to:

Become deeply familiar with impact.com’s product offering and leverage that knowledge to influence customer behavior that drives growth.
Own all aspects of merchandising including but not limited to homepage widget management, editorial content, deals/offer data, and processes to manage scheduling, sharing, and tracking of placements.
Work cross-functionally with Product, Product Marketplace, Data Science, Content Marketing and others as needed.
Align cross-channel initiatives with engineering, content, design, product, support, and leadership.
Collaborate on product strategy, defining user personas and feature development
Set goals and be held accountable to metrics for optimization of partnerships through brand assets.
Ensure prompt troubleshooting and solutions to issues as they arise.

What You Have:

2-3 years of related work experience in a B2B environment.
Basic understanding of software development processes, common programming languages, and system architectures.
Ability to interpret data and derive insights to inform product decisions.
Understanding of user-centered design principles.
Clear and effective communication with both technical and non-technical stakeholders.
Ability to approach complex issues logically and creatively.
Basic skills in organizing tasks, timelines, and resources.
Understanding of how to align product development with business goals.
Ability to gather and analyze market and competitor information.
Ability to work effectively in cross-functional teams.
Familiarity with team management tools (Google, Confluence, Jira, Slack)
Willingness to learn and adjust in a fast-paced environment.
Bachelor's degree

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance

Fitness club fee reimbursementsTechnology stipend

#LI-NK1

Creator Solutions Manager

New York

Role Title: Creator Solutions Manager

The Company:

Why this role is exciting!

We are seeking a highly motivated and organized Creator Solutions Manager to liaise between our Account Management and Sales teams, playing a vital role in the development of creator marketing strategies. This individual will design seasonal and always-on influencer marketing programs, support the creation of sales collateral and pitch decks, provide the sales team with assistance throughout the sales cycle, and will own and pitch creator strategy. The Creator Solutions Manager will be responsible for fostering strong relationships with both internal and external stakeholders while driving growth for impact’s creator services.

What you will be doing:

Collaborate with the Studio and Sales teams to develop strategic creator marketing proposals that will drive client success and revenue growth.
Price proposal packages for new prospects and existing clients that meet both the budget and client KPIs.
Create sales collateral, including presentations, proposals, case studies and marketing materials, tailored to each party’s unique needs and objectives.
Provide ongoing assistance and guidance to the sales team throughout the sales cycle, ensuring a seamless transition from prospect to client.
Act as a liaison between the Account Management and Sales teams, ensuring clear communication and alignment on client expectations, objectives, and deliverables.
Assist in the development and maintenance of processes and resources to improve overall team efficiency and effectiveness.
Join prospect and demo calls to ask in-depth questions and provide insight into Studio’s creator service offerings.
Participate in client meetings, presentations, and industry events, representing the company in a professional and knowledgeable manner, while also promoting Studio’s creator marketing services

Does this sound like you?

Bachelor's degree in Marketing, Business, Communications, or a related field.
5+ years of experience in creator marketing, sales, or account management with a focus on ideation and strategy, preferably within an agency setting
Proven track record of developing and executing successful creator marketing strategies with a data-driven approach.
Experience with the following facets of an creator marketing program:
Setting budgets for creators across tiers, niches, and platforms
Crafting custom scopes of work including usage and exclusivity rights
Knowledge of hourly rates, amplification costs, profit margin,, etc.
Familiarity with performance metrics, affiliate marketing, client negotiations, paid amplification, and metrics reporting
Strong understanding of the creator marketing landscape, platforms, and industry trends.
Excellent communication and interpersonal skills, with the ability to build strong relationships with both internal and external stakeholders.
Highly organized and detail-oriented, with the ability to manage multiple projects and priorities simultaneously.
Proficiency in using CRM systems, project management tools, and Google Suite.
Self-starter with a growth mindset, comfortable working in a fast-paced, client-facing, dynamic environment.

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited PTO
Flexible work hours
Maternity/Paternity leave
Free Affiliate & Partnerships Industry Fundamentals Certification by PXA
Catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary range: $90,000.00 - $103,000.00 per year, plus a variable target of $22,500.00 - $25,750.00 and eligibility to receive a Restricted Stock Unit (RSU) grant.

Customer Solutions Specialist - Greater China

Shanghai

Our Company:

客户技术支持专员/Customer Solutions Specialist

你的工作:

为我们的客户和合作伙伴提供产品支持。帮助客户充分地使用平台，保证客户的满意度
快速理解，诊断，故障排除，确定解决方案. 通过在线聊天和工单系统及时有效地回答客户疑问，解决客户系统问题。
参与并定制线上问题处理流程，帮助团队知识库的建设；
成为我们的平台专家，识别常见的客户挑战，与跨部门合作解决客户需求和改进产品

你有什:

本科或以上学历；
在以下领域有2-4年以上工作经验者优先:
客户技术支持，SaaS企业，市场营销, 联盟/合作伙伴营销，服务质量管理
熟练的英语口语，写作能力（日常与团队和客户沟通时需要用英语）
有较强的问题分析排查能力，有追根溯源的好奇心
表达能力强，谈吐清楚，能够理解和解释复杂的技术概念
有条理，善于时间管理, 注重细节
责任心强，工作积极主动；具有团队合作精神，适应能力强，有一定的抗压能力
熟练使用Google suite/Word/Excel/PPT/Confluence等软件
熟悉以下概念者优先：API, FTP, JavaScript, HTML/CSS, Affiliate Marketing
能够接受双休日，节假日调休

Benefits:

Hybrid work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

6 months paid Primary caregiver leave
Private Health insurance
Mental Health & Wellness care via Modern Health
Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness activity fee reimbursementsTechnology stipend Bi-weekly lunchesTraining & Development

Learning the advanced partnership automation products

#LI-Hybrid

Customer Solutions Specialist - Greater China

Shanghai

Our Company:

What You'll Do:

Provide enterprise-level Product Support to our customers and partners, covering chat and ticketing. Empower our customers to get the most out of our platform and grow their businesses.
Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner.
Contribute to internal and external knowledge base support documentation to drive best practices.
Diagnosing, troubleshooting, and identifying solutions to resolve customer and system issues promptly and efficiently.
Become our platform expert, identify common customer challenges, work with cross-department on customer needs and product suggestions

What you have:

Bachelor's degree or higher
Experience (2-4+ years) in one or more of these areas is preferable:
- Customer Technical Support
- Working in a SaaS business
- Digital Marketing industry
- Service Quality Management
Fluent in both English and Chinese (spoken and written)
Excellent communicator with strong interpersonal skills, and the ability to understand and explain complex technical concepts to your audience
Organized, excellent at time management
Team player with great adaptability
Customer Focus, Commercial Drive, Service-oriented mindset
Strong sense of responsibility, motivated self-starter
Curiosity to identify, research, and solve problems
Great multitasker, ability to work independently
Proficiency in Word/Excel/PPT and other software. Strong document editing ability
Familiarity with concepts like APIs, FTPs, HTML/CSS, and affiliate marketing (preferred)
Open to working weekend and holiday shifts

Benefits:

Hybrid work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

6 months paid Primary caregiver leave
Private Health insurance
Mental Health & Wellness care via Modern Health
Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness activity fee reimbursementsTechnology stipend Bi-weekly lunchesTraining & Development

Learning the advanced partnership automation products

#LI-Hybrid

Implementation Engineer, Associate

Santa Barbara

The Company:

Your Role at impact.com:

As an Implementation Engineer, you will play a key role in designing and leading successful implementations for our new clients using our innovative web and mobile tracking technology, via varied integration methods such as JavaScript, API, FTP and through 3rd party technology integrations.

Your knowledge of technology and all things tracking coupled with a creative mindset and interpersonal skills will allow you to thrive in this strategic team with a tech first approach, leading client conversations to suggest solutions, rolling out technical integrations to onboard our customers, providing feedback and suggesting innovation to our tech teams.

What You'll Do:

Keep up-to-date with impact.com’s technology and industry updates
Design solutions & drive technical implementation of new and existing impact.com clients
Lead technical conversations to scope and propose best solution based on clients’ business needs
Develop and contribute to platform’s technical integration documentation
Work hand-in-hand with our Onboarding team to provide customers with a best-in-class streamlined onboarding experience
Support Sales and Pre-Sales teams as a product specialist and technical resource for complex deals and general knowledge sharing
Troubleshoot client issues as encountered during the onboarding process

What You Have:

1+ year working in a tech-focused role at a digital marketing or technology focused company.
Bachelor’s degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline or equivalent experience
Familiarity of affiliate and/or digital marketing industry preferred, or equivalent experience
Self-starter with a focus on creating and/or refining operational processes
Voracious learner who is willing to be out of their comfort zone
Natural curiosity leading to a deep understanding of the client’s challenges
Passion for solving customer issues in a fast paced environment
Phenomenal problem-solving & troubleshooting skills
Excellent verbal & written communication in English, including the ability to communicate complex technical information to a non-technical audience
Foundational knowledge and some practical experience in utilizing web technologies including but not limited to HTML, JavaScript, SQL and REST APIs
Shadow senior resources on increasingly complex integrations, and seek assistance for rescoping requests
Good understanding of the process and challenges involved in the design and implementation of client solutions on SaaS platforms
Proven performance in an Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing capacity.

Nice to have:

Affiliate and Partnerships Industry - Fundamentals Certification Path by PXA

Salary Range: $75,000 to $85,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance. This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
Parental Leave
Technology Stipend
Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

#LI_Onsite

Manager, Implementation Engineering

Cape Town

Our Company:

Your Role at impact.com:

As a leader in impact.com's Customer Engineering organization, you will be responsible for leading a team of customer-focused and technically proficient implementation engineers. You will have the excellent opportunity to manage and grow the team, while ensuring all round development and well-being of individual team members. As an experienced technical professional, you will also be able to assist and guide the team in developing best-in-class client solutions on impact.com's award winning Partnership Cloud SaaS platform.

What You'll Do:

Assist the team in developing custom client SaaS solutions, including the review and approval of technical plans
Lead and grow a team of technical engineers by recruiting, mentoring and coaching
Retain and develop talent through goal setting, career planning and development
Conduct regular 1:1s and CFRs to ensure team high satisfaction and well-being
Participate in tracking team KPIs and ACRs
Quickly become proficient on impact.com's partnership automation platform and related technologies
Build, review, improve and be responsible for the roll out of departmental tools and processes
Act as an escalation point for internal and external requests
Participate and lead departmental and cross functional projects and initiatives

What You Have:

5+ years of hands-on experience leading the design and development of client solutions on SaaS platforms
3+ years of team lead and/or team management experience
7-10 years of relevant industry/domain experience
Bachelor’s degree in Computer Science, Engineering, Math, Science or Commerce discipline
Excellent communication skills, both oral and written, including client-facing skills

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development
Primary caregiver leave
Medical Aid and Provident Fund
- Group schemes with Discovery & Bonitas for medical aid
- Group scheme for provident fund
Restricted Stock Units
- 3-year vesting schedule pending Board approval
Internet Allowance
Fitness club fee reimbursements
Technology stipend

Senior Implementation Engineer

Cape Town

Our Company:

Your Role at impact.com:

As a Senior Implementation Engineer, you will be responsible for learning impact.com’s technology and to assist with proposing and implementing technical solutions for our clients on the company’s SaaS platform. Working alongside the Onboarding, Client Success and other internal teams, you will interact with clients (business and technology), answering questions about the integration process, best practices and impact.com’s technology with the goal of getting clients live with their implementations in a timely manner.

What You'll Do:

Keep up-to-date with impact.com’s technology and industry updates
Design solutions & drive technical implementation of new and existing impact.com clients
Lead technical conversations to scope and propose best solution based on clients’ business needs
Develop and contribute to platform’s technical integration documentation
Work hand-in-hand with our Onboarding team to provide customers with a best-in-class streamlined onboarding experience
Support Sales and Pre-Sales teams as a product specialist and technical resource for complex deals and general knowledge sharing
Troubleshoot client issues as encountered during the onboarding process

What You Have:

Self-starter with a focus on creating and/or refining operational processes
Voracious learner who is willing to be out of their comfort zone
Natural curiosity leading to a deep understanding of the client’s challenges
Passion for solving customer issues in a fast paced environment
Phenomenal problem-solving & troubleshooting skills
Excellent verbal & written communication in English, including the ability to communicate complex technical information to a non-technical audience
Expert-level knowledge and significant practical experience in utilizing web technologies including but not limited to HTML, JavaScript, SQL and REST APIs
Assist junior team members in increasingly complex integrations as well as for rescoping requests
Lead team enablement sessions and serve as SME on impact.com’s one or more integration methodologies
Significant hands-on experience in the design and implementation of medium to complex client solutions on SaaS platforms, preferably in digital marketing domain
Bachelor’s degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline
Proven performance in an Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing capacity.
4-6 years working in a tech-focused role at a digital marketing or technology focused company. Familiarity of affiliate and/or digital marketing industry preferred.

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Primary caregiver leave

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements
Technology stipend

Technical Services Engineer

Cape Town

Our Company:

Your Role at impact.com:

This person is an expert at Impact technology and will be tasked to deliver custom engineering and advanced technical support to customers that buy those services, or as determined by the Impact leadership team. As Senior Technical Services Engineer, you will resolve or escalate Advanced Technical troubleshooting issues in a timely and efficient manner as well as assisting with proposing technical solutions and tech issues for our clients. Specific activities will include interfacing with clients (business and technology) and answering questions on the integration process and technology, best practices and performance expectations. This role entails working with the technology and customer support teams to identify and analyze data errors to help ensure stability and reliability of the Impact Radius platform.

What You'll Do:

Manage incoming support requests on our ticketing platforms to ensure issues are followed up on and
Provide technical assistance internally(other departments) and externally(clients)
Triage issues and escalate to various team
Act as a technical resource to on-boarding team
Perform assigned daily tasks to monitor tracking
Help test and replicate issues to shorten time to
Acquire deep product knowledge and understanding about all Impact products and
Enrich our client knowledge base with relevant technical information
Troubleshooting all advanced tech services issues - both internally and externally
Triage incoming technical issues and work with CS and clients to find solutions real-time.
Manage, plan, design and implementing advanced technical integrations
Oversee and mentor Technical Services
Provides support to Principal engineers with technology partnerships and POC and advanced integrations
Be the point of escalation to the local teams on urgent matters
Manage various internal projects; training, ensuring support readiness for new feature releases,
Work on miscellaneous engineering projects
Specific activities will include interfacing with clients (business and technology) and answering questions on the integration process and technology, best practices and performance expectations. This person is an expert at Impact technology and will be tasked to deliver custom engineering and advanced technical support to customers that buy those services, or as determined by the Impact leadership team.
This position will also work with the technology and customer success teams to identify and analyze data errors to help ensure stability and reliability of the Impact
Resolve tickets in the incoming tech services queue
Take end-to-end ownership of customer technical issues, including initial troubleshooting, identification of root cause, issue resolution and communication.
Lead technical integration of new clients as delegated
Acquire as much product knowledge as possible
Provide assistance in technical services internally and externally
Create Dev Jira tickets that address technical issues related to our
Identify and spec out tools/reports that assist the tech troubleshooting process
Assist in the creation of technical related help content / documentation that is made available to client base
Serve as a go to person in regards with technical product knowledge for the Client Success team
Provide technical support as needed in the sales

What You Have:

Passion for solving customer issues in a fast paced environment
Adaptability
Cooperation
Service oriented
Flexibility
Initiative
Critical Thinking
Ability to learn new technologies quickly
Problem solving
Ability to work independently
Undergraduate degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline or equivalent experience
5+ years experience in Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing
Experience with an internet marketing or business development team and/or lead marketing company preferred.
Ability to perform log analysis, including writing SQL
Experience in Web application and tool development is
Experience of at least one scripting / programming language (Python, PHP) is preferred.

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance

Fitness club fee reimbursementsTechnology stipend

#LI-NK1

Technology

AI Engineer

Cape Town

Our Company:

Your role at Impact.com:

We are seeking a talented Gen AI engineer with a passion for creating and maintaining AI agents and generative features in our applications. You will focus on creating, testing and maintaining prompts; monitoring answer quality; adding content to search indexes to facilitate retrieval augmented generation (RAG); and integrating with new APIs to enhance the agent’s capabilities.

Your work will enable our client users to work more efficiently and promote more relationships being created and becoming successful and better performing in our partnerships marketplace.

What You'll Do:

Leverage Google Cloud’s Vertex AI products to maintain and enhance our “Copilot” agent feature.
Enhance the capabilities of the agent by integrating with additional Impact or external APIs (via function calling / actions).
Enhance the agent’s analytics capabilities with new integrations exposing additional data sets.
Enhance the knowledge of the agent by adding more context to its search index.
Create tools and processes for monitoring, and then monitor the agent’s answers’ quality and correctness.
Leverage reinforcement learning (RLHF), adapter tuning or other methods to further tune the model beyond leveraging prompts, examples, and context.
Evaluate using new LLMs with the agent as they become available.
Work with the squad’s full stack engineer to expose new features in the user interface, and deploy the agent or point content generation capabilities throughout our apps.
Work closely with product managers to identify new features and enhancements, estimate level of effort, prototype, implement and deploy.
Interface with our Google solutions team to clarify gaps in documentation, report bugs or unexpected behavior, submit feature requests, or get help when evaluating a product or feature.
Stay up-to-date with the latest advancements in AI and machine learning, and continuously explore new techniques and technologies to enhance our product offerings.

What You'll Have:

Educational Background: Bachelor's or Master's degree in Computer Science, Data Science, Statistics, or a related field.
Technical Expertise:
Understanding of LLM/GPT concepts
Proficiency in prompt engineering.
Proficiency with Python
Experience with data visualization tools (e.g., Tableau, Power BI, Looker) and/or sql query writing.
Experience with machine learning frameworks/libraries such as TensorFlow, PyTorch, Apache MLlib, or Scikit-learn is a plus.
Experience working in Google’s (GCP) environment is a plus.
Proficiency with Javascript/Typescript or Java/Scala is a plus.
Experience in and understanding of marketing/advertising industry is a plus.
Communication: Excellent written and verbal communication skills, with the ability to present complex technical concepts to non-technical stakeholders.
Team Player: Ability to work collaboratively in a cross-functional team environment.
Adaptability: Willingness to learn new skills and technologies, and to adapt to the evolving needs of the business.
Experience: At least 1 year working in Generative AI, or extensive and demonstrable personal projects (be prepared to show in Kaggle, Github, OpenAI, etc; to demo and describe in detail, answer questions and defend critiques)
Previous experience in a startup or fast-paced environment is a plus.

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Unlimited PTO policy
Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Training & Development
Learning the advanced partnership automation products
Medical Aid and Provident Fund
Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund
Stock Options
3-year vesting schedule pending Board approval
Internet Allowance
Flexible work hours
Casual work environment
Technology stipend

#LI-Hybrid

Associate Android Engineer

Cape Town

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

Passionate about its people
Focused on delivering the very best tech to our customers
Offering the flexibility to work how and where you are most successful
Obsessed with our customer’s success
The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
Obsessed with making a difference in business and to the wider community

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

As a Associate Android Engineer at Impact.com, you will play a crucial role in the design, development, and maintenance of our Android application. You will work closely with cross-functional teams, our product manager, designer, and fellow developers, to create a high-quality, user-friendly apps that meet the needs of our customers.

What You'll Do:

Collaborate with our tech lead, product manager and designer to understand project requirements and translate them into technical specifications.
Design, develop, test, and maintain our Android application so that it adheres to best practices and deliver an exceptional user experience.
Write clean, efficient, and maintainable code, following coding standards and guidelines.
Participate in code reviews to ensure code quality and share knowledge with the development team.
Debug and resolve issues and bugs identified by QA and end-users, providing timely solutions.
Stay up-to-date with the latest Android development trends, tools, and technologies, and actively incorporate them into projects.
Optimize application performance and ensure responsiveness across various devices and Android versions.
Collaborate with backend developers to integrate APIs and ensure seamless data flow.

What You Have:

Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).
3+ years of professional experience in Android app development.
Proficiency in Kotlin programming.
Strong knowledge of Android SDK, Android Studio, and related development tools.
Experience with RESTful APIs, third-party libraries, and web services integration.
Familiarity with responsive UI/UX principles.
Knowledge of version control systems (e.g., Git).
Excellent problem-solving and debugging skills.
Strong communication and collaboration skills.
Ability to work independently and in a team-oriented environment.

Nice to have:

Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

Casual work environment, including working from home
Flexible work hours
Unlimited PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

6 month paternity/maternity leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-Hybrid

Associate Manager, Software Engineering

Canada

Our Company:

Your Role at impact.com:

As an Associate Manager, Software Engineering, you’ll be working within a small fast-paced agile scrum team building an integral piece of the client portal. We are composed of highly cohesive and loosely coupled teams to maximize productivity and encourage ingenuity. At impact.com, you will not be just another cog in the machine. You will be a key contributor, able to let your ideas and talents flourish, striving towards building better software!

What You'll Do:

Diploma or BS in Computer Science or related field or equivalent professional experience.
8+ years professional software engineering experience.
Lead and manage a small team of 3-4 software developers
Good command of the Java language and familiarity with functional style of programming.
Experience in Spring Boot is essential.
Experience with modern JavaScript libraries and frameworks (React, Vue, Angular, etc.)
Experience in SQL databases (MySQL, MSSQL, or similar) is essential.
Experience with GCP and GitHub are essential.
Skills with real time streaming technologies like Kafka or Google Pub/Sub is a plus.
Experience deploying and monitoring end-to-end web applications and utilizing tools like Gradle, Maven, and/or Jenkins is a plus.
Excellent communication and teamwork skills.
Good command of a Linux environment.

What You Have:

Master the frameworks, languages, tools, and services used
Deliver software solutions for Impact platform with awareness of customer needs
Building, maintaining, and monitoring scalable software that processes thousands of events per second in order to solve complex business problems.
Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Onsite in Victoria or Vancouver with roles being open to candidates who are eligible to work in Canada and are tax residents of Canada.
Strong extended health benefits, mental health support and support for new parents are provided to all employees on day-one of employment.
We encourage our employees to take the time they need with unlimited time off:
Other benefits include:

An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $130,000 - $147,000 CAD per year, eligibility to receive additional variable bonus contingent on Company performance, eligibility to receive equity award. This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Associate Software Engineer II

Cape Town

Our Company:

Your Role at Impact:

As an Associate Software Engineer, your focus will be on delivering tasks for the squad, reviewing code and learning more about the technologies used on the team.

This role assumes that you have an understanding of all aspects of a language and are able to apply previous solutions to new problems independently.

The team you will be working with own services on both the frontend and backend so full stack experience is best.

You should have practical experience in common design patterns, using unit tests for new code, and adding missing unit tests to legacy code. You will also have practical exposure to at least 1 cloud platform where you should be confident using the console, and building basic apps in the cloud.

At this level you are expected to be confident reusing existing frameworks and work independently when completing tasks that you have been exposed to before.

During sprint planning and design sessions, you should feel comfortable asking "why" to understand the business reason behind your tasks.

You will also help with environment setup and onboarding of new members.

What You'll Do:

Develop, test, and maintain software for the platform.
Build meaningful unit and functional tests for the software built
Collaborate with a distributed team to fulfill the departments quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build both backend and frontend services.
Production Deployments

What You Have:

Initiative
Adaptability
Personal Development
Being a team player
Completed B.S. In Computer Science or related field or equivalent professional experience
Openssource contributions are beneficial
Desire to work with Java, Spring, React and related Technologies
1 - 2 years experience in Software development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Primary caregiver leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursementsTechnology stipend

#LI-Hybrid

Associate Software Engineer II

Cape Town

Our Company:

Your Role at Impact:

As an Associate Software Engineer, your focus will be on delivering tasks for the squad, testing end to end, assisting QA with Staging environments and fixing broken builds.

This role assumes that you have an understanding of all aspects of a language and are able to apply previous solutions to new problems independently.

You should have practical experience in common design patterns, using unit tests for new code, and adding missing unit tests to legacy code with practical exposure to CI, and integration tests. You will also have practical exposure to at least 1 cloud platform where you should be confident using the console, and building basic apps in the cloud.

At this level you are expected to be confident reusing existing frameworks and work independently when completing tasks that you have been exposed to before.

During sprint planning and design sessions, you should feel comfortable asking "why" to understand the business reason behind your tasks.

You will also help with environment setup and onboarding of new members.

What You'll Do:

Develop, test, and maintain software for the platform.
Write automation tests
Build meaningful unit, functional and integration level tests for the software built
Collaborate with a distributed team to fulfill the departments quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build non customer facing code
Support software testing and quality assurance processes to ensure high-quality deliverables
Production Deployments

What You Have:

Initiative
Adaptability
Personal Development
Being a team player
Completed B.S. In Computer Science or related field or equivalent professional experience
Openssource contributions are beneficial
Desire to work with Java, Spring and related Technologies
1 - 2 years experience in Software development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Primary caregiver leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursementsTechnology stipend

#LI-Hybrid

Business IT Integrations specialist

Cape Town

The Company:

Your Role at Impact.com:

The Business IT Integrations Specialist will oversee the integrations of new and existing applications. You will work closely with internal stakeholders and third vendors. The role reports to the IT Manager located in New York City.

What You'll Do:

Work closely with the IT Team to come up with solutions to drive productivity for internal stakeholders
Ensure IT general controls are in place for new and existing SaaS applications
Occasionally, you will handle new user access, assists with issues, user permissions, and user terminations
Perform IT integrations with the use of an API, service account, etc
Conduct SaaS audits to ensure company resources are optimally being utilized
Troubleshoot and resolve SaaS issues
Conduct research to understand, explain and resolve technology issues
Utilizes help desk tracking software to present recommendations and improvements for user systems
Keeps up to date on the latest feature releases and implements these new functionality to the company

What You Have:

5+ years of end-user support
3+ years of dedicated application support
Experience with IT integrations such as SSO, API, 3rd party app integrations
Experience with SaaS migrations
Experience supporting tools such as Google Workspace, Slack, Atlassian, Zoom and other applications
Ability to support predominantly a Mac based environment
Ability to work independently and think creatively
Experience with creating technical documentation and introducing new features to the company
Understand information security principles and best practices

Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

Unlimited PTO policy
- Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
6 month primary caregiver leave
Training & Development
- Learning the advanced partnership automation products
Medical Aid and Provident Fund
- Group schemes with Discovery & Bonitas for medical aid
- Group scheme with Momentum for provident fund
Restricted Stock Units
- 3-year vesting schedule pending Board approval
Internet Allowance
Fitness club fee reimbursements

Implementation Engineer

Shanghai

Our Company:

Your Role at Impact:

Implementation Engineer manages providing ideal technical solutions for our clients. Working along with the OSMs, this role designs technical implementation plans and proceeds integrations in the post-sale phase. This role should have a certain technology background, able to resolve complex integrations and answer clients’ technical questions. Besides, this role also should be able to provide technical consulting service for prospects in the pre-sale phase, collaborating with Sales.

What You'll Do:

Be familiar with company's products and solutions
Communicate with clients’ tech teams, proceeding clients’ technical integrations with impact.com
Troubleshooting during technical integrations
Collaborate with OSM, pushing forward clients’ onboarding projects

What You Have:

1-3 years experience supporting SaaS products
Bachelor degree or above in computer science or information systems, familiar with JS and API development is preferred
Experience of technical support or technical integration projects is preferred
Quick learning
Excellent communication / interpersonal skills
Chinese (Mandarin) and English communication

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Unlimited PTO policy
- Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Primary caregiver leave
Training & Development
- Learning the advanced partnership automation products
Private Health insurance
Mental Health & Wellness care via Modern Health
Restricted Stock Units
Internet Allowance
Fitness club fee reimbursements
Technology stipend
Bi-weekly lunches

#LI-Hybrid

Implementation Engineer

Shanghai

Our Company:

Your Role at Impact:

What You'll Do:

Be familiar with company's products and solutions
Communicate with clients’ tech teams, proceeding clients’ technical integrations with impact.com
Troubleshooting during technical integrations
Collaborate with OSM, pushing forward clients’ onboarding projects

What You Have:

1-3 years experience supporting SaaS products
Bachelor degree or above in computer science or information systems, familiar with JS and API development is preferred
Experience of technical support or technical integration projects is preferred
Quick learning
Excellent communication / interpersonal skills
Chinese (Mandarin) and English communication

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Unlimited PTO policy
- Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Primary caregiver leave
Training & Development
- Learning the advanced partnership automation products
Private Health insurance
Mental Health & Wellness care via Modern Health
Restricted Stock Units
Internet Allowance
Fitness club fee reimbursements
Technology stipend
Bi-weekly lunches

#LI-Hybrid

Mid-Level Fullstack Engineer

Cape Town

Our Company:

Your Role at impact.com:

As an Impact.com Engineer, working on the SaaS Platform, you will drive and take ownership of various technologies to build features, enabling large-scale processing of data supporting Impact.com Products. You will be part of an Agile / Scrum team where you will collaborate with the team but also to work independently and explore and learn new technologies and make strategic recommendations. Your contributions will ensure the delivery of high-quality code and software solutions, meeting the dynamic needs of both internal teams and external stakeholders.

What You'll Do:

Developing backend services on the cloud that power our UIs
Assisting on our Frontend developers changes to our UI
Create powerful APIs for partners and advertisers
Participating in the full product lifecycle, including ideation, prioritization, coding & testing.
Learning new technology and teaching your peers everything you know.

What You Have:

Hard working, passionate & dedicated.
Knowledge of Spring Framework
Experience with REST APIs - nice to have
2+ years experience using Java and MySQL
Love working in the backend or the frontend
Experience building on cloud platforms, GCP, Azure, or AWS
Tertiary qualification in Information Technology, Computer Science or similar
Creative, enthusiastic and fun, with attention to detail.
A fast learner who loves solving problems.
A great communicator who enjoys working with other smart people

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Primary caregiver leave
Fitness club fee reimbursementsTechnology stipend
Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

#LI-NK1

Senior Data Analyst

Cape Town

Our Company:

Your Role at impact.com:

We’re looking for an experienced Senior Data Analyst to play a key role in establishing a strong data analytics competency to meet Impact's growing need for insights and data products to enable data-driven decision making across the whole business.

As a Senior Data Analyst you’ll collect, analyze and interpret large and complex datasets to identify patterns and trends, develop insights and provide data-driven recommendations to support business decisions. Our ideal candidate should have a strong technical background in data analysis, statistics, data product development and business reporting.

What You'll Do:

Partner closely with stakeholders to understand their data needs and translate business questions into data problems.
Collaborate with analytics engineers to scope, and develop data products that deliver insights and drive business optimisation.
Conduct analysis of large, complex datasets to identify patterns, trends, and correlations.
Develop and implement advanced statistical models and algorithms to support data-driven decision-making.
Design, develop, and maintain interactive dashboards and automated reports ensuring they provide clear and actionable insights.
Design and implement predictive models to drive improvements in decision-making and operational efficiency.
Mentor and guide junior analysts, providing support on advanced analytical techniques and best practices.

What You Have:

Bachelor's degree in mathematics, statistics, economics, engineering or a related field
5+ years of experience in a data analysis, business intelligence or data engineering role
Excellent analytical and problem-solving skills
Advanced Python and SQL, Python, Scala, or R coding skills
Strong data analysis and data visualization skills
Experience with the Google Cloud Platform (GCP), Azure, AWS or similar cloud and integrated technologies preferred will be a bonus
Experience with DataBricks, PySpark and BigQuery highly advantageous
Experience in managing analytics projects
Familiarity with machine learning libraries
Experience with standard statistical modeling and forecasting methodologies
Hands-on experience with data visualization tools and/or business intelligence tools such as Tableau, Power BI, SSRS/SSAS, Looker or QlikView.
Strong verbal and written communication skills
Ability to work independently and collaboratively in a fast-paced, dynamic environment
Experience working in the digital marketing technology industry beneficial

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Primary caregiver leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursementsTechnology stipent
Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

Senior DevOps Engineer

Cape Town

Our Company:

Your Role at Impact:

The Senior DevOps Engineer is accountable for actively engaging in the creation and advancement of automated, containerized cloud application platforms. They are tasked with conceptualizing and implementing DevOps processes that leverage these platforms effectively. Serving as a subject matter expert, they troubleshoot and resolve intricate, multi-tier architecture issues spanning diverse platforms. In this role, the Senior DevOps Engineer meticulously plans and executes technical tasks related to the deployment and upkeep of internal cloud enterprise-shared virtualization infrastructure. They craft and execute cloud solution roadmaps aligned with business objectives, thereby driving the realization of company strategy.

Ensuring consistent version control across platforms and overseeing continuous deployment monitoring are integral aspects of their responsibilities. Moreover, they establish proactive monitoring practices, interpret telemetry data to derive actionable insights, and uphold the reliability and security of IT operations while optimizing performance.

Documentation is a critical facet of the role, as the Senior DevOps Engineer meticulously records system specifications for both internal reference and end-user consumption. This includes highlighting bug fixes, introducing new features, and flagging potential issues.

Exhibiting strong leadership capabilities, the Senior DevOps Engineer serves as a mentor to peers within their team and across the broader organization. They embody leadership qualities that inspire and empower others to achieve excellence in their respective roles.

This role reports to the Director of DevOps.

What You'll Do:

Lead the evaluation and adoption of new technologies and tools within the DevOps squad, ensuring alignment with the organization's objectives and future needs
Take a proactive approach to bug triage, including root cause analysis and fixing, to ensure the stability and reliability of the systems and applications supported by the DevOps team.
Collaborate with cross-functional teams, including developers, QA engineers, product managers, and stakeholders, to define and achieve departmental and organizational objectives on a quarterly basis.
Drive the automation of complex and critical manual tasks and optimize repetitive processes across the development, testing, deployment, and monitoring phrases of the software development lifecycle.
Provide mentorship and technical leadership to junior team members, including participating in pair programming sessions, conducting code reviews, and sharing best practices.
Lead research and prototyping efforts for emerging technologies, exploring opportunities for innovation and improvement in existing systems and processes.
Take ownership of creating and maintaining comprehensive documentation, including design documents, user guides, and test plans, to ensure clear communication and knowledge transfer within the team and across departments.
Drive the implementation of robust software testing and quality assurance processes, including the development and maintenance of automated tests at unit, functional, and integration levels.
Lead incident management efforts, including responding to alerts, reviewing error messages, and diagnosing and resolving technical issues in a timely manner to minimize impact on system availability and performance.
Ensure the stability and scalability of the infrastructure and platform by maintaining build- and stage stability, optimizing resource utilization, and implementing infrastructure as code practices.
Lead efforts to ensure compliance with industry regulations (e.g., GDPR, HIPAA) and internal security policies, including implementing security best practices, conducting security audits, and managing access controls.
Monitor system performance and usage trends, and conduct capacity planning to anticipate and accommodate future growth and scaling needs, ensuring the infrastructure can support increasing demands.
Implement cost optimization strategies for cloud infrastructure and services, including rightsizing resources, leveraging reserved instances, and implementing tagging and monitoring to track and optimize costs.
Provide leadership and support for on-call rotations, including participating in incident response activities, conducting post-mortem analyses, and implementing corrective actions to prevent recurrence.
Evaluate and manage relationships with third-party vendors and service providers, including cloud providers, software vendors, and infrastructure partners, to ensure the organization receives value and meets its objectives.
Work closely with business stakeholders to understand their needs, requirements, and technical specifications, translating them into actionable plans and solutions that deliver value to the organization.

What You Have:

Extensive experience with Linux operating systems (e.g., Ubuntu, CentOS, Red Hat), including installation, configuration, maintenance, and troubleshooting.
Understanding of Linux networking concepts, including IP addressing, routing, firewalls (e.g., iptables), and network Knowledge of Linux security best practices, including user management, permissions, and encryption.
Proficiency in performance tuning techniques for Linux systems, including optimizing kernel parameters, disk I/O tuning, memory management, and CPU utilization.
A good understanding of IaC ( infrastructure of code ) principles and adopting these methods to drive automation and self service.
A comprehensive grasp of coding and scripting in common languages, including Python, Perl, PHP, and Ruby.
Familiarity with at least one primary coding language, like C++ or
Familiarity with containerization technologies such as Docker and container orchestration platforms like Kubernetes, used for managing and scaling containerized applications on Linux- based systems.
Understanding of high availability concepts and technologies such as Linux clustering, load balancing (e.g., HAProxy, Nginx, F5, Treafik), and failover mechanisms for ensuring system reliability and uptime.
The ability to identify, evaluate, and integrate diverse open-source technologies and cloud services.
Proven experience with business and CI/CD tools like Prometheus, GitHub, Atlassian Jira, Confluence, and Jenkins.
Proven experience with public cloud resources and services, including AWS, Microsoft Azure, and Google Cloud.
Familiarity with various IT monitoring and management tools like Cloudflare and
Proficiency in troubleshooting and resolving technical issues across staging, uat and production
A strong focus on security, adhere to NIST and CIS standards, ability to implement security hardening measures for Linux servers and environments, including patch management, vulnerability scanning, intrusion detection, and security compliance auditing.
Integrity and ethical leadership, demonstrating honesty, transparency, and fairness in all interactions, and upholding ethical standards and values in decision-making and
Ability to lead and mentor junior team members, providing guidance, support, and feedback to help them grow and develop their skills in DevOps practices and technologies.
Excellent communication skills, both verbal and written, to effectively communicate technical concepts and ideas to non-technical stakeholders, facilitate discussions, and build consensus across teams.
Strong problem-solving skills and the ability to make sound decisions under pressure, analyzing complex technical issues, evaluating options, and implementing effective solutions that drive results

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

Casual work environment, including working from home
Flexible work hours
Unlimited PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

6 month primary caregiver leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements
Technology Stipend

#LI-Hybrid

Senior Software Engineer

Cape Town

Our Company:

Your Role at Impact.com

Your primary focus will be to create a project/module hosting several methods of integration to and from internal and external systems. This will include, exposing APIs externally, Pub/Sub using Kafka, batch jobs, etc.

You will be delivering software for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritise, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

Collaborate with a distributed team to fulfill the departments quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build customer and non customer facing code
Support software testing and quality assurance processes to ensure high-quality deliverables
Create SQL for Tech Updates and ensure this is ready for review
Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
Review business needs, requirements, technical specifications
Respond to alerts, review error messages, and fix bugs in a timely manner
Mentor and give guidance to less senior staff to grow careers
Perform code reviews
Approve pull requests
Perform Point releases
Maintain build- and stage stability
Research and prototype new technologies
Influence system wide architecture
Evolve architecture
Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
Actively contribute to and maintain technical documentation
Follow technology trends and incorporate new promising technology as required to keep with the times
Ability to assess, debug and resolve technical issues
Contribute to creative solutions that help make the development process more efficient
Elevated ownership of application stability

What You Have:

Initiative
Adaptability
Being a team player
Personal Development
Completed B.S. In Computer Science or related field or equivalent professional experience
Opensource contributions are beneficial
8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring MVC, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM &Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
Experience working with Java, Spring and related Technologies
8+ years Software Development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
TDD experience
Continuous intergration / Delivery methods, tooling, integrations
Experience working with Large Scale processing
Exposure and experience in any Google Cloud technology highly desired
Experience in monitoring, alerting and production support
Good understanding of JVM and Garbage Collection
Knowledge of Digital Marketing is a big plus
Exposure to front end technologies
Experience Mentoring / Training teams
Experience in taking ownership off larger pieces of work
Proven track record of influencing architecture and inter-disciplinary dependencies
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

#LI-Hybrid

Senior Software Engineer

Cape Town

Our Company:

Your Role at Impact.com

As a Senior Software Engineer, your focus will be on delivering epics for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritise, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

Collaborate with a distributed team to fulfill the department's quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build customer and non customer facing code.
Support software testing and quality assurance processes to ensure high-quality deliverables
Create SQL for Tech Updates and ensure this is ready for review
Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
Review business needs, requirements, technical specifications
Respond to alerts, review error messages, and fix bugs in a timely manner
Mentor and give guidance to less senior staff to grow careers
Perform code reviews
Approve pull requests
Perform point releases
Maintain build- and stage stability
Research and prototype new technologies
Influence system wide architecture
Evolve architecture
Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
Actively contribute to and maintain technical documentation
Follow technology trends and incorporate new promising technology as required to keep with the times
Ability to assess, debug and resolve technical issues
Contribute to creative solutions that help make the development process more efficient - elevated ownership of application stability

What You Have:

Initiative
Adaptability
Being a team player
Personal Development
Completed B.S. In Computer Science or related field or equivalent professional experience.
Opensource contributions are beneficial
8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring MVC, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM &Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
Experience working with Java, Spring and related Technologies
8+ years Software Development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
TDD experience
Continuous Integration / Delivery methods, tooling, integrations
Experience working with Large Scale processing
Exposure and experience in any Google Cloud technology highly desired
Experience in monitoring, alerting and production support
Good understanding of JVM and Garbage Collection
Knowledge of Digital Marketing is a big plus
Exposure to front end technologies
Experience Mentoring / Training teams
Experience in taking ownership off larger pieces of work
Proven track record of influencing architecture and inter-disciplinary dependencies
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

#LI-Hybrid

Senior Software Engineer II

Cape Town

Our Company:

Your Role at Impact.com

As a Senior Software Engineer II, your focus will be on delivering epics for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritise, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

Develop, test and maintain software for the Platform
Build meaningful unit, functional and integration level tests for the software built
Collaborate with a distributed team to fulfill the department's quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build customer and non customer facing code.
Support software testing and quality assurance processes to ensure high-quality deliverables
Create SQL for Tech Updates and ensure this is ready for review
Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
Review business needs, requirements, technical specifications
Respond to alerts, review error messages, and fix bugs in a timely manner
Mentor and give guidance to less senior staff to grow careers
Perform code reviews
Approve pull requests
Perform point releases
Maintain build and stage stability
Research and prototype new technologies
Design within established guidelines
Evolve architecture
Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
Actively contribute to and maintain technical documentation
Follow technology trends and incorporate new promising technology as required to keep with the times
Ability to assess, debug and resolve technical issues
Contribute to creative solutions that help make the development process more efficient
Elevated ownership of application stability

What You Have:

Initiative
Adaptability
Being a team player
Personal Development
Completed B.S. In Computer Science or related field or equivalent professional experience.
Opensource contributions are beneficial
Experience working with Java, Spring, and related Technologies
8+ years Software Development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
TDD experience
Continuous Integration / Delivery methods, tooling, integrations
Experience working with Large Scale processing
Exposure and experience in any Google Cloud technology highly desired
Experience in monitoring, alerting and production support
Good understanding of JVM and Garbage Collection
Knowledge of Digital Marketing is a big plus
Exposure to front end technologies
Experience Mentoring / Training teams
Experience in taking ownership of larger pieces of work
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

#LI-Hybrid

Software Engineer

Columbus

The Company:

Your Role at impact.com:

As a Software Engineer at impact.com, you'll work on a global team, building real time data processes at-scale. You can be part of the design and build of distributed systems with an opportunity to become an expert in the field.

We work with many of the world’s best-known brands - you will be directly building the product we are selling to these companies.

What You'll Do:

Design, code, and automate tests for new product features
Resolve real-world challenges for brands on our Partnership Platform
Address complex technical engineering issues related to scale and performance
Engage directly with the Product team and other engineers to gather and understand requirements
Be part of an agile team process and continuous improvement
Collaborate with remote team members using tools like Slack and Zoom
Participate in an on-call rotation schedule as part of the team's commitment to own production

What You Have:

2+ years of experience in programming using open source technologies
Strong communication skills
A problem-solver, eager to address challenges and deliver solutions
Thrives independently and when collaborating within a team
B.S. in Computer Science or equivalent professional experience
Tools & Skills

Java / JavaScript / SQL / Spring Framework
Git | Gradle | IntelliJ
MacOs / Linux | Cloud Computing

Nice To Have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary Range: Salary range: $100,000.00 - $120,000.00 per year, plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant.*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
Parental Leave
Technology Stipend
Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

#LI-Columbus_Ohio

Software Quality Engineer

Cape Town

Our Company:

Your Role at impact.com:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilized in the form of a detailed test plan containing the respective test cases specific to the feature. Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

What You'll Do:

Accountable for Automation Testing
Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
Test Planning & Analysis of Requirements
Sign-off on manually scripted test cases
Review and action pull requests
Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
Recommend design improvements or corrections to engineers throughout the SDLC.
Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
Execute test plans and create test reports to describe program evaluation, testing, and correction.
Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
Conduct compatibility tests with vendor-provided programs.
Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
Create test tools that facilitate data gathering and test method execution.
Support manufacturing by verifying fixture software or any software used during production.
Participate in risk management meetings.
Scripting of test cases against manually scripted test cases / TestRail
Run regression tests against the applications then diagnose & report all issues
Implement automated tests using a Selenium framework
Contribute to the development and maintenance of automated test scripts.
Implement automation frameworks and tools to improve testing efficiency.
Execute and monitor automated test suites to ensure product quality.
Identify and document software defects, ensuring clear and concise communication with the development team.
Collaborate with developers to reproduce and troubleshoot reported issues.
Communicate test progress, test results, and other relevant information to project stakeholders
Work closely with cross-functional teams to prioritize and resolve defects in a timely manner.
Provide reports and procedures on Automation runs & progress
Reporting and tracking test metrics such as test and code coverage
Implement scripts and server configurations for automated build and testing environments
Ensure QA automated test framework is documented, with focus on continuity
Proactively identify opportunities to enhance testing processes and tools.
Stay up-to-date with industry trends and best practices in QA and FINTECH.

What You Have:

Solid understanding of computer programming and software development
Proven experience as a QA Engineer, preferably in the FINTECH industry.
Strong knowledge of software testing methodologies, tools, and processes.
Experience with automation testing tools (e.g., Selenium, Jasmine, POM, Cucumber and frameworks)
Solid understanding of financial systems, transactions, and security protocols.
Ability to troubleshoot equipment problems and perform complex system tests
Creative thinking skills
Detail-oriented personality
Excellent manual dexterity
Ability to communicate well to other members of the development team
At least 3 years experience in SDLC (Agile/Scrum methodologies)
Bachelor’s Degree/BTEC/ relevant experience
ISTQB/ISEB (Pref)
At least 2 years of experience in developing RESTful APIs
Certified in Java, Spring or AWS technologies (Pref)

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance

Fitness club fee reimbursementsTechnology stipend

#LI-NK1

Software Quality Engineer (Java using Selenium)

Cape Town

Our Company:

Your Role at impact.com:

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature. Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

What You'll Do:

Accountable for Automation Testing
Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
Test Planning & Analysis of Requirements
Sign-off on manually scripted test cases
Review and action pull requests
Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
Recommend design improvements or corrections to engineers throughout the SDLC.
Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
Execute test plans and create test reports to describe program evaluation, testing, and correction.
Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
Conduct compatibility tests with vendor-provided programs.
Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
Create test tools that facilitate data gathering and test method execution.
Support manufacturing by verifying fixture software or any software used during production.
Participate in risk management meetings.
Scripting of test cases against manually scripted test cases / TestRail
Run regression tests against the applications then diagnose & report all issues
Implement automated tests using a Selenium framework
Defect Management
Implement scripts and server configurations for automated build and testing environments
Provide reports and procedures on Automation runs & progress
Reporting and tracking test metrics such as test and code coverage
Ensure QA automated test framework is documented, with focus on continuity

What You Have:

Solid understanding of computer programming and software development
Ability to troubleshoot equipment problems and perform complex system tests
Creative thinking skills
Detail-oriented personality
Excellent manual dexterity
Ability to communicate well to other members of the development team
At least 3 years experience in SDLC (Software Development Life Cycle)
Bachelor's Degree/BTEC or equivalent experience
ISTQB/ISEB (Pref)
At least 2 years of experience in developing RESTful APIs
At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
Certified in Java, Spring or AWS technologies (Pref)
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements
Technology Stipend

#LI-NK1

No Department

Business Development Representative

New York

The Company:

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to purchase, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and Levi’s, visit www.impact.com.

Why this role is exciting!

We are offering a unique opportunity to get an incredible amount of experience with a premier SaaS company. As a Business Development Representative you will get to learn from a management team that has a proven track record and be put on a fast track to develop your career. You’ll engage with marketing leaders from top tier brands and innovative start-ups, helping them understand how Impact can bring new value to their business.

What you will be doing:

Educate and qualify prospects about our transformative technology and the solution Impact provides for their marketing challenges
Create opportunities for our account executive team through a combination of cold calling, email campaigns, and social selling techniques
Work closely with Account Executives to build a pipeline for Impact’s products
Track and manage prospects through Salesforce.com
Participate in team meetings, networking, trade show events and activities to grow the business
Providing valuable market and product feedback to continue to drive Impact’s business development strategy

Does this sound like you?

Bachelor's Degree or Equivalent Experience
Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
Knowledge of Salesforce.com is a plus
Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Benefits (Perks):

Medical, Dental, and Vision insurance
Unlimited responsible PTO
Flexible work hours
Parental Leave
Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

Salary Range: $76,500 potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.