Join our Shanghai office

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and more, visit www.impact.com.

Your Role at Impact:

Content is central to Impact’s greater mission of empowering and growing the partnership economy. To help achieve this goal, the Content Marketer works closely with the Content  Marketing Manager and different subject matter experts (SMEs) within the organization, such as the leadership team, partner and CSM teams, the design team, and demand gen/programs teams.

This role requires staying abreast of industry events and changes, which informs their multimedia content development (blog posts, infographics, eBooks, microsites, videos, etc.), making sure that all content pieces align with the brand mission and support our objectives and key results (OKRs).

Our ideal candidate is an experienced professional with demonstrable٫ refined skills in writing, storytelling, copyediting, and a complete understanding of content production. You should be detail-oriented and able to work proficiently under pressure. Additionally٫ your expertise in content optimization such as for SEO, demand gen, and branding would be a great boon to the team.

What You'll Do:

• Research and competitor analysis (products and services, content, messaging, and distribution tactics)
• Understand target readers and their key problems, jobs to be done, and online behavior
• Support the full content marketing program, from the ideation and brainstorming process through to the production and launch of content pieces based on overarching product themes across the demand-side perspective
• Know Impact’s user, technology, the greater industry, and competition, and be an informed voice to help drive content strategy and creation
• Develop domain expert in the area of performance marketing, influencer marketing, strategic partnerships, ambassadors, etc.,
• Help maintain a comprehensive content calendar for the organization
• Write and edit thought leadership pieces to support marketing and demand gen activities, including whitepapers, blog posts, bylines, webinars, eBooks, and other forms of marketing content
• Support the ongoing development, distribution, maintenance, and amplification of bylines, ebooks, blog posts, podcasts, videos, whitepapers, infographics, interactive microsites, research pieces, and more
• Apply creative storytelling techniques to present our positioning, thought leadership, and messaging in fresh ways that resonate with each target audience
• Partner with sales, marketing, partnerships, product management, sales enablement, and operations to ensure increased diversity of voices throughout the organization to discover and capture point of views, practical experiences, advice, best practices, and other forms of partnership knowledge — from organizational knowledge to customer wisdom
• Optimize and run the content approval, content launch content feedback and improvement process for new deliverables
• Read and digest primers and training materials produced by product marketing and SMEs throughout the organization to generate new angles of thought leadership
• Track content performance; conduct monthly, quarterly, and annual analysis (looking for insights, traffic, sources, etc); Tracking and measuring the performance of all of the content created from a high-level view down to the granular. Identify top performing pieces of content and repackage them into other formats (video, podcast, infographic, social posts).
• Refreshing existing content and updating it with the latest information and SEO best practices

What You Have:

• Bachelor's degree in communications, English, marketing, or journalism preferred.
• Experience in the digital marketing, performance marketing, and affiliate marketing space
• Over 2 years of content marketing or communications experience
• Proven content writing or copywriting experience, with a portfolio of published pieces.
• Working knowledge of content management systems and Google applications.
• Storytelling skills.
• Excellent writing, editing, and communication skills.
• Multimedia production skills (audio, video, interactive) are big pluses
• A strong sense of autonomy and self-drive.
• The ability to problem-solve, think outside the box, and take creative liberty with projects.

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment
• Mental health aware via our modern health app
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-RL1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and more, visit www.impact.com.

Why this role is exciting:

The Impact.com Account Executive through a clear understanding of the Impact Partnership Cloud, prospects, educates and secures operationally viable customers and achieves a targeted revenue goal.

Responsibilities:

• Build revenue and surpass assigned quarterly & annual quotas
• Convey advantages through online or in-person prospecting, discovery and demo of the platform
• Educate prospects on Impact products, associated benefits and build a business case
• Collaborate within and outside of sales team to ensure successful client onboarding
• Actively prospect new business to fulfil pipeline obligations
• Accurately report pipeline performance and velocity to direct manager through proper documentation via Salesforce
• Ensure customers are prepared to enter operational and onboarding queue for successful implementation
• Constantly build knowledge and understanding of marketing ecosystem and how Impact plays a role
• Maintain positive attitude, highlighted by persistence and curiosity
• Be an expert in your product line and industry ecosystem
• Achieve requisite NMRR goal as assigned by management
• Build 3X of quarterly quota in pipeline phase through prospecting and diagnostic calls
• Continually improve win close rate (~20% of all open opps)
• Maintain forward momentum through deal stage velocity

Does this sound like you?

• You have consultative and solution focused approached to selling and know how to ask the right questions
• You love presenting and do this is a way that is authentic, captivating and insightful
• You use the written word to your advantage by making the complex simple and the simple compelling
• You communicate and act with empathy
• You are self-driven, you hold yourself accountable, you are naturally curious and you can think strategically, execute tactically and remain patient and positive.
• You have experience in the Digital marketing world and can navigate the ecosystem
• Experience with Salesforce, Gsuite, excel and powerpoint
• Experience with outbound communication tools a + (salesloft, Groove .)
• 1-2 years of SaaS sales experience
• 3-4 years in a client facing role
• 2+ years of outbound communication and know how to capture attention 

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment
• Mental Health aware via Modern Health
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-RL1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at Impact:

Partner with our Sales, Product and Marketing teams to assist in our most important go-to-market launches. Participate in their success by building strong relationships, executing learning programs and playbooks and supporting deal strategy. Have a big impact by supporting GC GTM teams

What You'll Do:

• Act as a partnership SME, enabling sales team to understand the value of the Partnership Cloud
• Design, develop and maintain training strategies and programs for the Partnership Cloud sales team
• Own programs for strategic rollouts and go-to-market activities across the revenue organization
• Own coaching and content programs, analytics and processes on sales enablement platform
• Build training programs which de-complexify features/concepts and deliver growth generating tactical playbooks
• Conduct live training sessions and product bootcamps, to reinforce pitch and positioning and create product experts, increasing new business
• Build strong relationships with internal stakeholders, identify and leverage SMEs
• Support sales team with the customization of sales assets (including decks)
• Support sales team to constantly increase new business and expand sales opportunities
• Research, implement and guide the adoption of productivity tools and learning platforms
• Constantly monitor, assess and improve training content & tools

What You Have:

• Minimum of 2 years in learning, sales enablement, or relevant client facing experience (Saas/B2B/Digital experiences are a plus)
• BA Degree or above in Corporate Training, Psychology, Sociology, or in arts performance with educational (teaching) experience (a plus)
• Established as a strong influencer across organizations
• Fantastic standing amongst cross-functional teams throughout past working initiatives

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 months paid Primary caregiver leave
• Private Health insurance
• Mental Health & Wellness care via Modern Health
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness activity fee reimbursementsTechnology stipend Bi-weekly lunchesTraining & Development
• Learning the advanced partnership automation products

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and more, visit www.impact.com.

Why this role is exciting:

This role aims to create long-term value for impact.com Greater China region by finding new opportunities for growth and expansion. BDR will use various strategies, including cold calling, emailing and networking, to identify and connect with prospective clients or customers. 

Responsibilities:

• Develop a thorough understanding of product, industry and prospecting basics - including how to blueprint, cold call, social sell etc
• Master company procedures and internal workflows - including how to use sales automation tools, account based marketing and selling etc
• Responsible for prospecting new accounts by conducting extensive research on the target market 
• Meet and exceed monthly and quarterly pipeline goals through strategic prospecting
• Use outbound sales skills to create opportunities for our account executive team through a combination of cold calling, email campaigns, and social selling techniques
• Develop, manage and engage with a prospect base in the Greater China Region
• Educate and qualify prospects about our transformative technology and the solution Impact.com provides for their marketing challenge
• Research and identify key decision makers at prospect companies and expand the breadth and depth of customer presales engagement
• Provide valuable market and product feedback to continue to drive Impact’s business development strategy
• Work closely with Account Executives to build a pipeline for Impact’s products
• Track and manage prospects through Salesforce.com
• Participate in team meetings, networking, trade show events and activities to grow the business
• Meet and exceed your quarterly goal of new customer opportunities brought to the Sales Executive team
• Strategic outreach on our top priority targets with respective messaging to personas in the C-Suite that accurately describe our value in juxtaposition to their key focus areas 
• Maintain healthy sales pipeline
• Performing research on competitors, consumer behavior, market trends, product developments and lead acquisition methods
• Analyzing customer personas and target audience demographics to generate leads
• Compiling lists of potential leads to contact with information
• Collaborating with sales teams to identify and convert prospective customers
• Attending networking events to build and maintain professional relationships

Does this sound like you?

• Thrive in a fast-paced working environment, can pivot and work autonomously and are excited about working in a learning and growth culture
• A Bachelor’s degree and a minimum of 3 years of related experience; or an advanced degree without experience; or equivalent work experience.
• Are passionate about creating a great customer experience
• Solve problems with curiosity and creativity
• Seek to understand multiple perspectives in a situation
• Great communicator internally and externally
• Highly organized and up-to-date on tasks
• Embody the characteristics of Humble, Hungry, Hustle and Smart 

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment
• Mental Health aware via Modern Health
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-RL1

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and more, visit www.impact.com.

Why this role is exciting:

Senior Solutions Architect helps formulate ideal technical solutions for potential clients. Working alongside Sales team, this employee will support them at prospect meetings, design implementation, also provide his/her knowledge to enable Sales team. This role should be professional on technical side, be responsible for complicated client integrations, as well as troubleshootings.

What you'll do:

• Professional about company's products and solutions
• Manage technical integrations and onboardings for clients' platforms
• Work with Sales team ensuring solution feasibility
• Communicate with clients' tech teams, guiding them about implementation
• Manage trouble shootings for clients during integration
• Enable Sales team with product and technical knowledge

Does this sound like you?

• 5+ years experience on presales technical consulting/support (client facing)
• Qualified business communication skills
• Bachelor degree or above in computer science or information systems, familiar with JS and API development will be preferred
• Excellent communication / interpersonal skills
• Fluent Chinese (Mandarin) and English

Benefits/Perks:

• Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development - learning the advanced partnership automation products
• Flexible work hours
• Private Health Insurance
• Internet Allowance
• Casual work environment
• Mental Health aware via Modern Health
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-RL1