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Finance

Equity Accountant
Cape Town
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Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com

Your Role at impact.com:

As Equity Accountant, you will completely own the accounting and financial reporting for the Company’s complex equity and stock-based compensation arrangements. This is a highly visible and key role, and management will look to you as a subject matter expert to improve the Company’s processes and controls around equity and stock-based compensation. This role will eventually grow in scope to encompass general Technical Accounting matters in addition to equity and stock-based compensation.

You will play a critical role in month-end and quarter-end close, preparing journal entries and account roll-forwards and reconciliations. You will also perform technical accounting research, draft technical memos, and implement new accounting standards around equity and stock-based compensation. This role is adjacent to Financial Reporting and will also involve preparing footnote disclosures and uplifting the company’s equity reporting function to meet public company reporting standards. 

This role reports to the Technical Accounting Manager. You will also work closely with other teams, such as Legal, Tax, FP&A, Treasury, HR, Financial Reporting, and Corporate Development on an ad hoc basis. The ideal candidate for this role should be a fast learner, a self-starter, and capable of producing high-quality work without close supervision.

What You'll Do:

  • Fully own the accounting and financial reporting for the Company's equity and stock-based compensation, including liability-classified securities.
  • Stay apprised of the Company's various equity and stock-based compensation arrangements, including new or modified ones, and evaluate the appropriate accounting for them.
  • Prepare the necessary journal entries for equity and stock-based compensation on a monthly and quarterly basis.
  • Maintain and update Excel workbooks that support the accounting and financial reporting for equity and stock-based compensation and perform thorough self-review and reconciliation to ensure the workbook data and calculations are complete, accurate, and reasonable.
  • Maintain and update all Technical Accounting memos related to equity and stock-based compensation and draft new memos as needed.
  • Maintain a deep understanding of how equity and stock-based compensation affects the Company's financials and be able to discuss such topics with senior management.
  • Prepare the required financial statement information and footnote disclosures for equity and stock-based compensation.
  • Respond to ad hoc requests and prepare any necessary internal reporting as needed.
  • Proactively anticipate and identify issues and design solutions to address them.
  • Collaborate with other departments, such as Legal and other Finance teams, and the external auditors.
  • Take on general Technical Accounting research and memo preparation for other areas beyond just equity and stock-based compensation as permitted.

What You Have:

  • 3 to 5 years of Technical Accounting experience, including researching authoritative and nonauthoritative guidance, evaluating and concluding on complex accounting matters, and drafting technical memos and accounting policies
  • Active CPA or CA license
  • Bachelor's degree in accounting
  • Strong experience with US GAAP (or similar IFRS experience with the ability to quickly learn US GAAP) for complex securities such as redeemable preferred stock ("temporary equity"), stock options, stock warrants, RSUs, RSAs, liability-classified awards, and awards with multiple service and performance vesting conditions.Relevant experience includes the following accounting standards: ASC 718 (IFRS 2), ASC 470, 505, 815 (IAS 32), ASC 810 (IFRS 10, 12), and ASC 260 (IAS 33)
  • Experience as a self-starter who can manage multiple projects and priorities in a highly complex environment with evolving priorities and deadlines
  • Deep proficiency with Excel analysis and manipulation of large data sets, including use of pivot tables and lookup formulas
  • Strong attention to detail, high degree of accuracy, and the ability to deliver clean and concise work products
  • Ability to proactively identify problems, design solutions, and implement changes and improvements from scratch without prior reference or examples
  • Experience performing general ledger account reconciliations and analyses
  • Experience designing and implementing internal controls and processes around accounting and financial reporting
  • Experience collaborating and communicating with senior levels of management, cross-functional teams and departments, and external auditors
  • Strong verbal and written communication and interpersonal skills
  • Public company experience and external audit experience preferred
  • Familiarity with ERPs and equity reporting software (Netsuite and Carta experience a plus)
  • General proficiency with Microsoft Office and Google Suite
  • Nice to have:  Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

  • Hybrid, Casual work environment
  • Responsible PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Primary caregiver leave
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme for provident fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance
  • Fitness club fee reimbursements
  • Technology stipend 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

FP&A Analyst
Cape Town
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Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com: 

Exciting opportunity for a newly qualified CA(SA) to join the market leader in Partnership Automation as a Financial Analyst.

Financial Planning and Analysis (FP&A) is instrumental in helping to drive the decision making for Impact globally and acts as the analytical engine of our finance team to provide insights, high quality reporting and support business decision making. You will be a key functional member of Impact’s financial forecasting, annual budgeting processes, operating plan variance analysis and special projects.

You will be a key functional member of impact.com's financial forecasting, annual budgeting processes, operating plan variance analysis, and special projects.

What you'll do: 

  • Prepares financial and business related analysis and research in such areas as financial and expense performance, cost of sales, cash flow forecasting, and working capital
  • Prepares consolidated forecasts and budgets and analyzes trends in revenue, expense, capital expenditures and other related areas
  • Financial instruments accounting
  • Assist with updating the company’s forecasting model monthly with information from the accounting systems and updating expense and revenue forecasts based on actual business events and timelines
  • Monitor performance indicators, highlighting trends and analyzing causes of unexpected variance this involves updating the company dashboards and providing analysis
  • Develop financial models and analysis to support strategic initiatives
  • Compiles and prepares reports, graphs and charts of data developed
  • Assists with special financial and business related studies and cooperates with other departments in preparing analyses
  • Assist with compilation and analysis of consolidated budgets and long range plans
  • Maintains and coordinates group completion of financial review templates and meetings
  • Prepare presentations to Board of Directors and Senior Management Team
  • Ad hoc analyses, as needed
  • Support functional area leaders in development of their annual Expense and Capital budgets
  • Provide monthly financial reporting and variance analysis
  • Ensure budget holders understand their performance vs. budget
  • Develop comprehensive monthly forecasts, with input from budget holders on all assumptions
  • Work with budget holders to rebalance their plans, in response to changes in business priorities
  • Prepare revised Quarterly Budgets for the company as the fiscal year progresses from each quarter to the next
  • Monthly, prepare company forecasts in collaboration with cross-functional team members and provide explanations for variances from prior expectations
  • Develop business cases in support of new investment opportunities, and work with cross-functional teams to develop comprehensive initiative budgets
  • Develop, track, and analyze key operational metrics for each functional area

Does this sound like you?

  • Newly qualified CA(SA) with Big Four audit firm experience (preferred)
  • Relevant working experience within finance/audit/advisory/investment banking sectors (preferred)
  • B.Com/B.Sc Degree or relevant financial qualification
  • Experience preparing management accounts and financial statements
  • Experience in financial analysis and modeling
  • Strong understanding of accounting
  • Problem solver, highly analytical, results oriented, timeliness, attention to detail and accuracy
  • Ability to work in a fast paced, high energy and high responsibility environment
  • Excellent communication skills, able to present at board level
  • Influencing and Negotiation: Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team and be assertive in driving successful management strategies
  • Relationship Management: Able to build constructive and effective relationships with a broad and diverse group of business partners
  • Communication Skills: Demonstrates strong listening, written and oral communication skill
  • Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

  • Hybrid, Casual work environment
  • Responsible PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Primary caregiver leave
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme for provident fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance
  • Fitness club fee reimbursements
  • Technology stipend 

 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Global Payroll Manager
Cape Town
Read more

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Why this role is exciting:

The Global Payroll Manager is responsible for the accurate and timely completion of all payrolls, as well as responsible for overseeing the payroll teams for US, EMEA and APAC. Responsibilities include all aspects of pay administration including preparation, documentation, disbursement of payroll checks and payroll taxes and will require working closely with the various payroll vendors in order to ensure payroll deadlines, quality of service, statutory compliance, and operational performance are met. This role will report directly into the Director of Finance Operations.

Responsibilities:

  • Manage and oversee the full payroll function from inception to end
  • Responsible for all aspects of global payroll function.
  • Implements, maintains, and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions
  • Coordinate with and provide assistance to Finance and HR to ensure the efficient operation of the payroll function
  • Manage and oversee the reporting from HRIS and payroll systems to ensure consistency between systems and with source records.
  • Manage the day-to-day operations of the payroll team.
  • Uplift current payroll operations and streamline processes to ensure consistency, accuracy, and best-in-class services
  • Address and provide timely response to notices and all matters raised by all external stakeholders
  • Collaboration with the payroll provider and tax advisors may be appropriate for certain matters.
  • Stay current on regulations, labor laws impacting payroll process and stay compliant for all payroll tax jurisdictions in which we operate.
  • Ensure that practices and procedures in payroll comply with all statutory requirements to liaise with all divisions and departments, and provide assistance to management and staff on payroll related matters
  • Oversee/process all annual tax certificates
  • Work with external auditors on audits, substantive testing, walkthroughs, and all other information gathering related to payroll
  • Prepares reports or returns summarizing all payroll-related expenditures
  • Assists with the selection and implementation of 3rd party payroll processors
  • Oversea and Complete the full accounting function relating to payroll at the end of each month, quarter and year
  • Reconcile and process funding to pension and medical providers
  • Establish working relationship with internal stakeholders
  • Ensure that quality customer service is provided by processing the payroll in a timely and accurate manner.

Does this sound like you?

  • Minimum of 5 years of multi-state payroll experience in private and public company environments; international payroll and system implementation (ADP/Ramco) experience preferred
  • Experienced and knowledgeable with Payroll Tax Laws and Regulations
  • CPP or equivalent relevant certification is preferred
  • Proficient with payroll
  • Advanced proficiency in Excel including pivot tables, VLOOKUP’s, conditional formatting, if-and formulas
  • An independent, self-motivated individual who works well under pressure with a positive, service- oriented attitude
  • Self-starter with a great work ethic and an analytical thinker with superior problem solving and decision-making skills
  • Excellent multi-tasker who is always “on it” with stellar time and project management skills; understands the importance of planning in advance to meet deadlines that include multiple review points and iterations
  • Strong communicator, both written & verbal; reliable and responsive to email and phone communications
  • Highest level of integrity and good judgment, with the ability to effectively deal with highly sensitive, confidential information
  • Strong computer skills, including Gmail, google calendar, google docs, and Microsoft office Extensive knowledge of the payroll function including preparation, balancing, internal control, and payroll
  • Excellent organizational skills, relationship-building skills and attention to
  • Strong analytical and problem-solving
  • Strong supervisory and leadership skills.

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

  • Casual work environment, including working from home
  • Flexible work hours
  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • 6 month primary caregiver leave
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance
  • Fitness club fee reimbursements
  • Technology Stipend

 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid


People

Employee Services Specialist
Cape Town
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Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

 

Your Role at Impact:

The Employee Shared Services Specialist is a crucial role responsible for providing exceptional human resources services to employees. The main responsibilities of this role are to handle employee inquiries, process transactions, manage employee data, ensure compliance with company policies, and collaborate to improve HR processes. The Employee Shared Services Specialist aims to ensure smooth operations and foster a positive employee experience.
 

What You'll Do:

  • Ensure outstanding support is provided to all employees and stakeholders (internal and external).
  • Ensure consistent and seamless execution of critical people administration processes, including contract management, payroll, benefits administration, and compliance.
  • Proactively identify and implement improvements to optimize and standardize people processes and programs.
  • Respond promptly and professionally to employee inquiries regarding HR policies, procedures, and benefits
  • Process employee transactions accurately and efficiently, including new hires, terminations, promotions, transfers, and status changes.
  • Assist in benefits administration tasks, such as enrollments, changes, and terminations, and collaborate with benefit providers as needed
  • Maintain HR databases and systems, ensuring data integrity, accuracy, and confidentiality.
  • Contribute to the development of people policies, guidelines, and procedures to enhance performance and scalability.
  • Assist in establishing and monitoring People Operations metrics related to responsiveness, process management, and employee satisfaction.
  • Identify, suggest, and implement tools and changes to drive employee efficiency and productivity.
  • Collaborate with HR teams and cross-functional partners to implement process improvements, policies, streamline workflows, and enhance the overall employee experience
  • Stay updated on relevant HR laws, regulations, and industry best practices to ensure compliance and mitigate risks.
  • Participate in special projects and initiatives as assigned by HR leadership.

 

What You Have:

  • Bachelor’s degree in Human Resources or related field. Additional certification in HR or related areas can be advantageous. 
  • Minimum 2 years experience in HR operations, shared services, or generalist role.
  • Knowledge and understanding of HR policies, procedures, and employment law. 
  • Experience in benefits administration, payroll queries, and compliance requirements.
  • Strong communication both written and verbal for effectively responding to employee queries and stakeholders.
  • Attention to detail is important for accurately processing transactions and maintaining data integrity.
  • Prior experience in HRIS (Human Resources Information System) and Google Suite.

 

Benefits/Perks:

    • Casual work environment, including working from home
    • Flexible work hours
    • 6 month primary caregiver leave
    • Fitness club fee reimbursements
    • Unlimited PTO policy
      • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
    • Training & Development
      • Learning the advanced partnership automation products
    • Medical Aid and Provident Fund 
      • Group schemes with Discovery & Bonitas for medical aid
      • Group scheme with Momentum for provident fund
    • Restricted Stock Units
      • 3-year vesting schedule pending Board approval
    • Internet Allowance
    • Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid


Product

Lead UX Designer
Cape Town
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The Company

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

 

Your Role at impact.com:

The UX Design Lead will own and drive the design for multiple products at Impact.com. Work closely with product management, engineering, and executive leadership in a fast-paced, collaborative environment, and drive the user experience of products from early-stage concepts through launch and beyond.

We are looking for a talented and experienced designer with exceptional problem-solving abilities, clear communication skills, solid design instincts, and obsessive attention to detail to work on complex problems that require elegant, customer-focused solutions. Ideal candidates are responsive, flexible, and are self-starters who bring original ideas and fresh approaches to everyday projects.

 

What You'll Do:

  • Be a part of a team of UX designers and researchers, fostering a collaborative and innovative work environment conducive to creativity and growth.
  • Define and communicate the UX vision, strategy, and design principles to ensure alignment and coherence across projects.
  • Collaborate closely with product managers, engineers, and other stakeholders to understand business goals, user needs, and technical constraints, translating them into compelling user experiences.
  • Lead design reviews and provide constructive feedback and mentorship to team members, helping them develop their skills and grow as designers.
  • Work with our user researchers in gathering feedback to inform design decisions and iteratively improve the user experience.
  • Create wireframes, prototypes, and high-fidelity mockups to communicate design solutions and guide implementation effectively.
  • Set high standards for pixel-perfect designs and attention to detail, ensuring that all deliverables meet established quality benchmarks.
  • Establish and maintain design standards, patterns, and best practices to ensure consistency and quality in UX deliverables.
  • Stay abreast of industry trends, emerging technologies, and best practices in UX design, and share knowledge with the team to drive continuous improvement.

 

What You Have?

  • Bachelor's or Master's degree in Design, Human-Computer Interaction, or related field.
  • 7 years of experience in UX/UI design, with a proven track record of leading successful design projects from concept to launch.
  • Proficiency in design tools such as Figma, Sketch, Adobe XD, or similar.
  • Strong understanding of user-centered design principles, usability, and accessibility standards.
  • Excellent communication and collaboration skills, with the ability to effectively present and articulate design concepts and rationale to stakeholders.
  • Experience in developing and maintaining design systems, style guides, and component libraries to ensure consistency and scalability across products.
  • Familiarity with agile methodologies and experience working in cross-functional Agile teams.
  • Proven experience in designing SaaS (Software as a Service) applications, with a deep understanding of the unique challenges and considerations involved.
  • Exceptional attention to detail and a passion for crafting pixel-perfect designs.
  • Experience leading and managing a team of designers is highly desirable.
  • Portfolio showcasing a range of UX/UI design projects and process.

Benefits

  • Hybrid, Casual work environment
  • Responsible PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Primary caregiver leave
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme for provident fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance
  • Fitness club fee reimbursements
  • Technology stipend 


Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-Hybrid


Sales

Customer Success Manager
Cape Town
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Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

Are you a natural relationship builder? Do you have a passion for MarTech and are excited at the opportunity to strategize, build and promote next-level Advocacy programs? Do you have a background in marketing and want to make a change to be more customer facing? We think this could be the opportunity for you!

In this role you will take your knowledge and experience in building successful customer marketing programs out to the masses and help them grow their business. You will have a massive impact on our entire customer base by expertly advising them on building best in class referral and rewards marketing programs using our SaaS platform.  

This role will enable you to bring your skills, knowledge, and experience to hundreds of people across a broad set of B2B and D2C industries that our customers represent.

As the Customer Success Manager, you will be the trusted advisor to our customers and are ultimately responsible for maximizing the value our clients derive from using the platform. You will lead strategic conversations with clients and help them achieve their business goals. You will be the voice of the client internally, ensuring the team fully understands client needs, trends, challenges and success stories.

What You'll Do:

  • Provide a ‘best in class’ client experience through all phases of the client lifecycle, from implementation to annual renewals
  • Provide guidance in best practices and improvements, to our clients and to other members of the Customer Success team
  • Analyze successful client programs to develop and update our best practices
  • Take responsibility for delivering and communicating ROI for your clients, influencing lifetime value through high product adoption, client satisfaction, and overall NPS scores
  • Understand your client's performance KPIs, anticipate their next steps, and provide them with guidance towards their desired outcome, continuously identifying individual optimization potential and develop concepts for implementation
  • Identify and nurture growth of our platform’s value within our client base 
  • Participate in the onboarding of clients as their relationship manager and point person on marketing and program strategies that will lead to a successful program launch
  • Collaborate internally to be the voice of the client across other departments such as sales, product, marketing and operations 
  • Build and foster partnership style relationships with our clients business leaders and marketing leads that are responsible for their program
  • Own the lifetime relationships with our biggest clients
  • Develop and implement processes and programs to increase usage of the platform while collaborating closely with cross-functional team members to drive frictionless renewals, upsell https://codepen.io/pen/tour/welcome/startand expansion opportunities

What You Have:

  • Experience in creating successful Advocacy or Customer Marketing programs such as Referral, Loyalty, and others that promote growth through your client base
  • Ability to articulate Marketing concepts, value propositions, ROI, and recommendations clearly and compellingly to customers
  • Solid understanding of Customer Marketing and Advocacy programs, product led growth
  • Previous experience within a SaaS Customer Success team -MarTech and/or Advocacy space is an asset
  • A proven drive to build long lasting business relationships 
  • Excellent verbal and written communication with an emphasis on empathy and solution-oriented responses
  • Proven ability to be an assertive problem-solver and proactive relationship manager who can respond quickly to customer needs, anticipate issues, and resolve these in advance where possible
  • Entrepreneurial drive and comfort working in ambiguous, quickly-changing environments
  • High level of resilience and a positive attitude when faced with adversity
  • Negotiation talents through experience or schooling is beneficial to the role 
  • Bachelor's/College Degree in Business, Marketing, Information Technology, Engineering, or equivalent working experience

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

  • Hybrid, Casual work environment
  • Responsible PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance

Fitness club fee reimbursementsTechnology stipend 

 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1


Support

Technical Services Engineer
Cape Town
Read more

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

This person is an expert at Impact technology and will be tasked to deliver custom engineering and advanced technical support to customers that buy those services, or as determined by the Impact leadership team. As Senior Technical Services Engineer, you will resolve or escalate Advanced Technical troubleshooting issues in a timely and efficient manner as well as assisting with proposing technical solutions and tech issues for our clients. Specific activities will include interfacing with clients (business and technology) and answering questions on the integration process and technology, best practices and performance expectations. This role entails working with the technology and customer support teams to identify and analyze data errors to help ensure stability and reliability of the Impact Radius platform.

What You'll Do:

  • Manage incoming support requests on our ticketing platforms to ensure issues are followed up on and
  • Provide technical assistance internally(other departments) and externally(clients)
  • Triage issues and escalate to various team
  • Act as a technical resource to on-boarding team
  • Perform assigned daily tasks to monitor tracking
  • Help test and replicate issues to shorten time to
  • Acquire deep product knowledge and understanding about all Impact products and
  • Enrich our client knowledge base with relevant technical information
  • Troubleshooting all advanced tech services issues - both internally and externally
  • Triage incoming technical issues and work with CS and clients to find solutions real-time.
  • Manage, plan, design and implementing advanced technical integrations
  • Oversee and mentor Technical Services
  • Provides support to Principal engineers with technology partnerships and POC and advanced integrations
  • Be the point of escalation to the local teams on urgent matters
  • Manage various internal projects; training, ensuring support readiness for new feature releases,
  • Work on miscellaneous engineering projects
  • Specific activities will include interfacing with clients (business and technology) and answering questions on the integration process and technology, best practices and performance expectations. This person is an expert at Impact technology and will be tasked to deliver custom engineering and advanced technical support to customers that buy those services, or as determined by the Impact leadership team.
  • This position will also work with the technology and customer success teams to identify and analyze data errors to help ensure stability and reliability of the Impact
  • Resolve tickets in the incoming tech services queue
  • Take end-to-end ownership of customer technical issues, including initial troubleshooting, identification of root cause, issue resolution and communication.
  • Lead technical integration of new clients as delegated
  • Acquire as much product knowledge as possible
  • Provide assistance in technical services internally and externally
  • Create Dev Jira tickets that address technical issues related to our
  • Identify and spec out tools/reports that assist the tech troubleshooting process
  • Assist in the creation of technical related help content / documentation that is made available to client base
  • Serve as a go to person in regards with technical product knowledge for the Client Success team
  • Provide technical support as needed in the sales

What You Have:

  • Passion for solving customer issues in a fast paced environment
  • Adaptability
  • Cooperation
  • Service oriented
  • Flexibility
  • Initiative
  • Critical Thinking
  • Ability to learn new technologies quickly
  • Problem solving
  • Ability to work independently
  • Undergraduate degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline
  • 5+ years experience in Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing
  • Experience with an internet marketing or business development team and/or lead marketing company preferred.
  • Ability to perform log analysis, including writing SQL
  • Experience in Web application and tool development is
  • Experience of at least one scripting / programming language (Python, PHP) is preferred. 

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

  • Hybrid, Casual work environment
  • Responsible PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance

Fitness club fee reimbursementsTechnology stipend 

 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1


Technology

Android Mobile Developer
Cape Town
Read more

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at Impact:

As a Mid-Level Android Developer at Impact.com, you will play a crucial role in the design, development, and maintenance of our Android application. You will work closely with cross-functional teams, our product manager, designer, and fellow developers, to create a high-quality, user-friendly apps that meet the needs of our customers.

What You'll Do:

  • Collaborate with our tech lead, product manager and designer to understand project requirements and translate them into technical specifications.
  • Design, develop, test, and maintain our Android application so that it adheres to best practices and deliver an exceptional user experience.
  • Write clean, efficient, and maintainable code, following coding standards and guidelines.
  • Participate in code reviews to ensure code quality and share knowledge with the development team.
  • Debug and resolve issues and bugs identified by QA and end-users, providing timely solutions.
  • Stay up-to-date with the latest Android development trends, tools, and technologies, and actively incorporate them into projects.
  • Optimize application performance and ensure responsiveness across various devices and Android versions.
  • Collaborate with backend developers to integrate APIs and ensure seamless data flow.

 

What You Have:

  • Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).
  • 3+ years of professional experience in Android app development.
  • Proficiency in Kotlin programming.
  • Strong knowledge of Android SDK, Android Studio, and related development tools.
  • Experience with RESTful APIs, third-party libraries, and web services integration.
  • Familiarity with responsive UI/UX principles.
  • Knowledge of version control systems (e.g., Git).
  • Excellent problem-solving and debugging skills.
  • Strong communication and collaboration skills.
  • Ability to work independently and in a team-oriented environment.

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

  • Casual work environment, including working from home
  • Flexible work hours
  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Primary caregiver leave
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Restricted Stock Units
  • Internet Allowance
  • Fitness club fee reimbursements
  • Technology Stipend

 

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

 

#LI-Hybrid

Build Engineer
Cape Town
Read more

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at Impact:

Could you be Impact.com's next Build Engineer? We have an exciting opportunity to work hands-on to create and develop continuous integration and delivery pipelines that is at the heart of the engineering department's workday. As a Build Engineer, your main purpose is to improve productivity by enabling fast, frequent & repeatable shipping of software.

 

What You'll Do:

  • Be an SME on the tools and technologies used by the squad
  • Perform triage functionality through verification and fixing of bugs
  • Collaborate with a distributed team to fulfil the department's quarterly objectives
  • Automate recurring manual tasks & optimize repetitive processes
  • Develop code both independently and while pair programming
  • Perform code reviews
  • Research and prototype new technologies
  • Write and maintain design, user and test documentation
  • Support software testing and quality assurance processes to ensure high-quality deliverables
  • Develop, test and maintain software for the Platform
  • Build meaningful unit, functional and integration level tests for the software built
  • Respond to alerts, review error messages, and fix bugs in a timely manner
  • Ability to assess, debug and resolve technical issues
  • Maintain & improve continuous integration process & work towards continuous delivery
  • Increased efficiency and optimal use of organisational resources
  • Better and proactive customer service due to increased coherence within the organisation
  • Develop alternative solutions to possible bottlenecks

What You Have:

  • Tertiary qualification or equivalent years' experience in a similar position 
  • 2 years object oriented programming experience (Java, Groovy) 
  • Experience with VCS administration (GitHub / Gitlab / Bitbucket)
  • 2 years build automation experience (Gradle) 
  • 5 years experience with CI server - Jenkins (admin, Jenkinsfile & shared library coding) / CirceCI 
  • 2 years cloud computing experience (GCP / AWS / Azure) 
  • Experience with Containerisation (Docker, Helm, K8S)
  • Pipeline orchestration experience (ArgoCD / Flux / GitHub Actions)
  • Hashicorp stack experience (Terraform, Vault, Consul, Packer)
  • Scripting/programming experience (Shell, Python)
  • Static code analysis - SonarQube
  • Binary repository - Sonatype Nexus
  • Open source library analysis - Sonatype Nexus Lifecycle / OWASP Dependency Check
  • DB migration experience (Liquibase / Flyway)
  • Test automation experience (Selenium)

Benefits/Perks:

  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Primary caregiver leave
  • Stock Options
    • 3-year vesting schedule pending Board approval
  • Internet Allowance
  • Flexible work hours
  • Casual work environment
  • Technology stipend

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-RL1

DevOps Engineer
Cape Town
Read more

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at Impact:

The DevOps Engineer is responsible for working hands-on to create and develop automated, containerised cloud application platforms, and design and implement DevOps processes that use those platforms. To act as a subject matter expert for troubleshooting and resolving complex, multi-tier architecture problems that span a number of different platforms. Plans and conducts technical tasks associated with the implementation and maintenance of internal cloud enterprise-shared virtualisation infrastructure. Develops and executes cloud solution roadmaps as they relate to business and executes company strategy to drive the achievement of business objective. Maintains consistent version control across platforms, and monitoring of continuous deployment. Implements proactive monitoring practices, derive actionable insights from telemetry data, ensure the reliability and security of IT operations, and optimise performance. Documents system specifications for internal use and end user, highlighting bug fixes, new features and potential issues.

What You'll Do:

  • Become familiar with technologies used on the squad
  • Perform triage functionality through verification and fixing of bugs
  • Collaborate with a distributed team to fulfill the department's quarterly objectives
  • Automate recurring manual tasks & optimize repetitive
  • Develop code both independently and while pair programming
  • Perform code reviews
  • Research and prototype new technologies
  • Write and maintain design, user and test documentation
  • Support software testing and quality assurance processes to ensure high-quality deliverables
  • Develop, test and maintain software for the Platform
  • Build meaningful unit, functional and integration level tests for the software built
  • Respond to alerts, review error messages, and fix bugs in a timely manner
  • Ability to assess, debug and resolve technical issues
  • Maintain build- and stage stability
  • Review business needs, requirements, technical specifications

What You Have:

  • A solid background in administrating Linux operating systems, preferably CentOS, RedHat and Ubuntu
  • A good understanding of IaC ( infrastructure of code ) principles and adopting these methods to drive automation and self service.
  • A comprehensive grasp of coding and scripting in common languages, including Python, Perl, PHP, and Ruby.
  • Familiarity with at least one primary coding language, like C++ or Java.
  • The ability to identify, evaluate, and integrate diverse open-source technologies and cloud services.
  • Proven experience with business and CI/CD tools like Prometheus, GitHub, Atlassian Jira, Confluence, and Jenkins.
  • Proven experience with public cloud resources and services, including AWS, Microsoft Azure, and Google
  • Familiarity with various IT monitoring and management tools like Cloudflare and Elastic
  • Proficiency in troubleshooting and resolving technical issues across staging, uat and production
  • A strong focus on security and adhere to NIST and CIS

Nice to have:

Benefits:

  • Unlimited PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
  • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme with Momentum for provident fund
  • Stock Options
  • 3-year vesting schedule pending Board approval
  • Primary caregiver leave
  • Internet Allowance
  • Flexible work hours
  • Casual work environment
  • Technology stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Front End Engineer
Cape Town
Read more

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at Impact:

impact.com is hiring a Frontend Developer to work as part of the Frontend Enablement Team. The Frontend Enablement Team is dedicated to fostering a culture of excellence and collaboration among frontend engineers, empowering them to build exceptional user experiences. Our mission is to provide a robust support system that enhances the capabilities of frontend engineers by fostering a vibrant community, supporting upskilling, implementing and maintaining foundational tools, and developing standards. The Frontend Enablement Team works closely with UX design and product management to create alignment across these 3 related roles.

What You'll Do:

  • Maintain and evolve UI Kits using framework agnostic and headless UI approaches, as well as Vue and React libraries: CSS, Web Components, headless components, Storybook, unit and visual testing.
  • Collaborate, support, train and empower other frontend developers to deliver high-quality, responsive, and interactive user interfaces.
  • Collaborate with designers, QA, product owners and backend engineers to work out approaches and workflows, driving collective success.
  • Stay up-to-date with the latest industry trends and technologies.
  • Participate in code reviews and ensure adherence to best practices and coding standards.
  • Write and maintain technical documentation.
  • Participate in the stack and technology updates and migrations.
  • Design and develop approaches, standards and tools for all the frontend teams across the company.

What You Have:

  • 1+ years of experience in frontend engineering.
  • Strong communication and teamwork skills.
  • Experience and willingness to foster the community among frontend engineers, share knowledge and support learning.
  • Experience and willingness to conduct workshops, upskilling and pair programming sessions.
  • Strong problem-solving and analytical skills.
  • Strong knowledge of HTML, CSS, JavaScript, TypeScript, modern frameworks (Vue or React preferred).
  • Strong understanding of Client-Server architecture.
  • Broad knowledge of Web APIs.
  • Experience with creating UI Kits (Storybook) and component-based application architecture.
  • Experience with CSS preprocessors, postprocessors and frameworks.
  • Experience with Git.
  • Experience with cross-browser development.
  • Experience with responsive web design.

Nice to have:

 Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

  • Casual work environment, including working from home
  • Flexible work hours
  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • 6 month primary caregiver leave
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance
  • Fitness club fee reimbursements
  • Technology Stipend

 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Senior DevOps Engineer
Cape Town
Read more

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at Impact:

The Senior DevOps Engineer is accountable for actively engaging in the creation and advancement of automated, containerized cloud application platforms. They are tasked with conceptualizing and implementing DevOps processes that leverage these platforms effectively. Serving as a subject matter expert, they troubleshoot and resolve intricate, multi-tier architecture issues spanning diverse platforms. In this role, the Senior DevOps Engineer meticulously plans and executes technical tasks related to the deployment and upkeep of internal cloud enterprise-shared virtualization infrastructure. They craft and execute cloud solution roadmaps aligned with business objectives, thereby driving the realization of company strategy.

Ensuring consistent version control across platforms and overseeing continuous deployment monitoring are integral aspects of their responsibilities. Moreover, they establish proactive monitoring practices, interpret telemetry data to derive actionable insights, and uphold the reliability and security of IT operations while optimizing performance.

Documentation is a critical facet of the role, as the Senior DevOps Engineer meticulously records system specifications for both internal reference and end-user consumption. This includes highlighting bug fixes, introducing new features, and flagging potential issues.

Exhibiting strong leadership capabilities, the Senior DevOps Engineer serves as a mentor to peers within their team and across the broader organization. They embody leadership qualities that inspire and empower others to achieve excellence in their respective roles.

This role reports to the Director of DevOps.

What You'll Do:

  • Lead the evaluation and adoption of new technologies and tools within the DevOps squad, ensuring alignment with the organization's objectives and future needs
  • Take a proactive approach to bug triage, including root cause analysis and fixing, to ensure the stability and reliability of the systems and applications supported by the DevOps team.
  • Collaborate with cross-functional teams, including developers, QA engineers, product managers, and stakeholders, to define and achieve departmental and organizational objectives on a quarterly basis.
  • Drive the automation of complex and critical manual tasks and optimize repetitive processes across the development, testing, deployment, and monitoring phases of the software development lifecycle.
  • Provide mentorship and technical leadership to junior team members, including participating in pair programming sessions, conducting code reviews, and sharing best practices.
  • Lead research and prototyping efforts for emerging technologies, exploring opportunities for innovation and improvement in existing systems and processes.
  • Take ownership of creating and maintaining comprehensive documentation, including design documents, user guides, and test plans, to ensure clear communication and knowledge transfer within the team and across departments.
  • Drive the implementation of robust software testing and quality assurance processes, including the development and maintenance of automated tests at unit, functional, and integration
  • Lead incident management efforts, including responding to alerts, reviewing error messages, and diagnosing and resolving technical issues in a timely manner to minimize impact on system availability and performance.
  • Ensure the stability and scalability of the infrastructure and platform by maintaining build- and stage stability, optimizing resource utilization, and implementing infrastructure as code
  • Lead efforts to ensure compliance with industry regulations (e.g., GDPR, HIPAA) and internal security policies, including implementing security best practices, conducting security audits, and managing access controls.
  • Monitor system performance and usage trends, and conduct capacity planning to anticipate and accommodate future growth and scaling needs, ensuring the infrastructure can support increasing
  • Implement cost optimization strategies for cloud infrastructure and services, including rightsizing resources, leveraging reserved instances, and implementing tagging and monitoring to track and optimize costs.
  • Provide leadership and support for on-call rotations, including participating in incident response activities, conducting post-mortem analyses, and implementing corrective actions to prevent
  • Evaluate and manage relationships with third-party vendors and service providers, including cloud providers, software vendors, and infrastructure partners, to ensure the organization receives value and meets its objectives.
  • Work closely with business stakeholders to understand their needs, requirements, and technical specifications, translating them into actionable plans and solutions that deliver value to the company.

What You Have:

  • Extensive experience with Linux operating systems (e.g., Ubuntu, CentOS, Red Hat), including installation, configuration, maintenance, and troubleshooting.
  • Understanding of Linux networking concepts, including IP addressing, routing, firewalls (e.g., iptables), and network Knowledge of Linux security best practices, including user management, permissions, and encryption.
  • Proficiency in performance tuning techniques for Linux systems, including optimizing kernel parameters, disk I/O tuning, memory management, and CPU utilization.
  • A good understanding of IaC ( infrastructure of code ) principles and adopting these methods to drive automation and self service.
  • A comprehensive grasp of coding and scripting in common languages, including Python, Perl, PHP, and Ruby.
  • Familiarity with at least one primary coding language, like C++ or
  • Familiarity with containerization technologies such as Docker and container orchestration platforms like Kubernetes, used for managing and scaling containerized applications on Linux- based systems.
  • Understanding of high availability concepts and technologies such as Linux clustering, load balancing (e.g., HAProxy, Nginx, F5, Treafik), and failover mechanisms for ensuring system reliability and uptime.
  • The ability to identify, evaluate, and integrate diverse open-source technologies and cloud services.
  • Proven experience with business and CI/CD tools like Prometheus, GitHub, Atlassian Jira, Confluence, and Jenkins.
  • Proven experience with public cloud resources and services, including AWS, Microsoft Azure, and Google Cloud.
  • Familiarity with various IT monitoring and management tools like Cloudflare and
  • Proficiency in troubleshooting and resolving technical issues across staging, uat and production
  • A strong focus on security, adhere to NIST and CIS standards, ability to implement security hardening measures for Linux servers and environments, including patch management, vulnerability scanning, intrusion detection, and security compliance auditing.
  • Integrity and ethical leadership, demonstrating honesty, transparency, and fairness in all interactions, and upholding ethical standards and values in decision-making and
  • Ability to lead and mentor junior team members, providing guidance, support, and feedback to help them grow and develop their skills in DevOps practices and technologies.
  • Excellent communication skills, both verbal and written, to effectively communicate technical concepts and ideas to non-technical stakeholders, facilitate discussions, and build consensus across teams.
  • Strong problem-solving skills and the ability to make sound decisions under pressure, analyzing complex technical issues, evaluating options, and implementing effective solutions that drive

 

Nice to have:

Benefits/Perks:

  • Casual work environment, including working from home
  • Flexible work hours
  • Unlimited PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • 6 month primary caregiver leave
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance
  • Fitness club fee reimbursements
  • Technology Stipend

 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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Software Quality Engineer
Cape Town
Read more

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

 Your Role at impact.com:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual  mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature.  Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

What You'll Do:

  • Accountable for Automation Testing
  • Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
  • Test Planning & Analysis of Requirements
  • Sign-off on manually scripted test cases
  • Review and action pull requests 
  • Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
  • Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
  • Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
  • Recommend design improvements or corrections to engineers throughout the SDLC.
  • Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
  • Execute test plans and create test reports to describe program evaluation, testing, and correction.
  • Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
  • Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
  • Conduct compatibility tests with vendor-provided programs.
  • Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
  • Create test tools that facilitate data gathering and test method execution.
  • Support manufacturing by verifying fixture software or any software used during production.
  • Participate in risk management meetings.
  • Scripting of test cases against manually scripted test cases / TestRail
  • Run regression tests against the applications then diagnose & report all issues
  • Implement automated tests using a Selenium framework
  • Defect Management
  • Implement scripts and server configurations for automated build and testing environments
  • Provide reports and procedures on Automation runs & progress
  • Reporting and tracking test metrics such as test and code coverage
  • Ensure QA automated test framework is documented, with focus on continuity

 What You Have:

  • Solid understanding of computer programming and software development
  • Ability to troubleshoot equipment problems and perform complex system tests
  • Creative thinking skills
  • Detail-oriented personality
  • Excellent manual dexterity
  • Ability to communicate well to other members of the development team
  • At least 3 years experience in SDLC (Software Development Life Cycle)
  • Bachelor's Degree/BTEC
  • ISTQB/ISEB (Pref)
  • At least 2 years of experience in developing RESTful APIs
  • At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
  • Certified in Java, Spring or AWS technologies (Pref)
  • Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

  • Hybrid, Casual work environment
  • Responsible PTO policy
    • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
  • Training & Development
    • Learning the advanced partnership automation products
  • Medical Aid and Provident Fund 
    • Group schemes with Discovery & Bonitas for medical aid
    • Group scheme with Momentum for provident fund
  • Restricted Stock Units
    • 3-year vesting schedule pending Board approval
  • Internet Allowance
  • Fitness club fee reimbursements
  • Technology Stipend

 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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