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Data Analyst

Cape Town

Our Company:

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

We’re looking for a skilled data analyst to establish a strong data analytics competency to meet Impact's growing need for insights and data products to enable data-driven decision-making across the whole business.

As a data analyst, you’ll collect, analyze, and interpret datasets to identify patterns and trends, develop insights, and provide data-driven recommendations to support business decisions. Our ideal candidate should have a solid technical background in data analysis, statistics, data product development, and business reporting.

What You'll Do:

Partner closely with stakeholders to understand their data needs and translate business questions into data problems.
Collaborate with analytics engineers to scope, and develop data products that deliver insights and drive business optimisation.
Conduct analysis of large, complex datasets to identify patterns, trends, and correlations.
Develop and implement advanced statistical models and algorithms to support data-driven decision-making.
Design, develop, and maintain interactive dashboards and automated reports ensuring they provide clear and actionable insights.
Design and implement predictive models to drive improvements in decision-making and operational efficiency.

What You Have:

Bachelor's degree in mathematics, statistics, economics, engineering or a related field
3+ years of experience in a data analysis or business intelligence role
Strong analytical and problem-solving skills
Strong SQL, Python or R coding skills
Data analysis and data visualization skills
Experience with Google Cloud Platform (GCP), Azure, AWS or similar cloud technologies will be a bonus
Experience with DataBricks, PySpark and BigQuery highly advantageous
Familiarity with machine learning libraries
Experience with standard statistical modeling and forecasting methodologies
Hands-on experience with data visualization or business intelligence tools such as Tableau, Power BI, SSRS/SSAS, Looker or QlikView.
Strong verbal and written communication skills
Ability to work independently and collaboratively in a fast-paced, dynamic environment

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursementsTechnology stipend
Primary Caregiver Leave
Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Senior Data Analyst

Cape Town

Our Company:

Your Role at impact.com:

We’re looking for an experienced Senior Data Analyst to play a key role in establishing a strong data analytics competency to meet Impact's growing need for insights and data products to enable data-driven decision making across the whole business.

As a Senior Data Analyst you’ll collect, analyze and interpret large and complex datasets to identify patterns and trends, develop insights and provide data-driven recommendations to support business decisions. Our ideal candidate should have a strong technical background in data analysis, statistics, data product development and business reporting.

What You'll Do:

Partner closely with stakeholders to understand their data needs and translate business questions into data problems.
Collaborate with analytics engineers to scope, and develop data products that deliver insights and drive business optimisation.
Conduct analysis of large, complex datasets to identify patterns, trends, and correlations.
Develop and implement advanced statistical models and algorithms to support data-driven decision-making.
Design, develop, and maintain interactive dashboards and automated reports ensuring they provide clear and actionable insights.
Design and implement predictive models to drive improvements in decision-making and operational efficiency.
Mentor and guide junior analysts, providing support on advanced analytical techniques and best practices.

What You Have:

Bachelor's degree in mathematics, statistics, economics, engineering or a related field
5+ years of experience in a data analysis, business intelligence or data engineering role
Excellent analytical and problem-solving skills
Advanced Python and SQL, Python, Scala, or R coding skills
Strong data analysis and data visualization skills
Experience with the Google Cloud Platform (GCP), Azure, AWS or similar cloud and integrated technologies preferred will be a bonus
Experience with DataBricks, PySpark and BigQuery highly advantageous
Experience in managing analytics projects
Familiarity with machine learning libraries
Experience with standard statistical modeling and forecasting methodologies
Hands-on experience with data visualization tools and/or business intelligence tools such as Tableau, Power BI, SSRS/SSAS, Looker or QlikView.
Strong verbal and written communication skills
Ability to work independently and collaboratively in a fast-paced, dynamic environment
Experience working in the digital marketing technology industry beneficial

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Primary caregiver leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursementsTechnology stipent
Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

Customer Engineering

Customer Engineer

Cape Town

Our Company:

Your Role at impact.com:

At Impact.com, we are passionate about our people, technology, and mission to drive success. Our Customer Engineering & Enablement team plays a critical role in developing internal tools, optimizing workflows, and enhancing data accessibility to empower teams across the organization. We ensure that internal stakeholders, such as Customer Success, Implementations, Onboarding, Support, and Technical Services, have the right technical infrastructure and insights to work efficiently and effectively.

We are looking for a technically minded problem-solver with a strong data analytics, automation, or engineering background who is comfortable working with HTML,SQL, APIs, workflow automation, and data visualization tools like Looker. If you’re excited about building scalable internal solutions, troubleshooting technical challenges, and optimizing operational processes, this is for you!

As a Customer Engineering & Enablement Agent, you will gain hands-on experience with Impact.com’s technology stack while working on key internal projects related to workflow automation, tooling, reporting, and technical enablement. Your focus will be on building and optimizing internal systems that allow cross-functional teams to work more efficiently. This includes developing internal dashboards, automating processes, integrating data sources, and troubleshooting technical issues to ensure seamless operations.

What You'll Do:

Technical Enablement & Tooling

Assist in building and optimizing internal tools that improve efficiency across Customer Success, Implementations, Onboarding, and Support teams.
Automate manual workflows using scripting, APIs, or internal platforms to reduce repetitive tasks and increase scalability.
Support teams by troubleshooting and resolving internal system or integration issues.

Data Analytics & Reporting

Develop SQL queries to extract and analyze data from multiple sources to provide actionable insights for internal teams.
Build and maintain Looker dashboards and reports that improve visibility into team performance, customer interactions, and operational trends.
Ensure data integrity and accuracy by validating and optimizing queries.

Collaboration & Process Optimization

Work closely with Customer Success, Implementations, Onboarding, and Support teams to understand pain points and recommend technical solutions.
Assist in defining best practices for data management, automation, and reporting processes.
Create technical documentation and internal knowledge resources to support ongoing enablement efforts.

What You Have:

Pursuing or recently completed a degree in Computer Science, Information Systems, Data Analytics, or a related technical field.
Strong SQL skills for querying and analyzing large datasets.
Experience with Looker or other data visualization tools (Tableau, Power BI, etc.).
Familiarity with APIs and workflow automation tools (HTML, Java, Zapier, Python scripting, etc.).
Strong analytical and problem-solving skills with a technical mindset.
Passion for building scalable solutions and optimizing internal processes.
Excellent communication and collaboration skills.

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance

Fitness club fee reimbursementsTechnology stipend

#LI-NK1

Customer Engineering & Technical Services Intern

Cape Town

Our Company:

Your Role at Impact:

As a Customer Engineering & Technical Services Intern, you will gain hands-on experience with Impact.com’s technology platform while working on key projects related to data analytics, internal solutions, and technical support. You will assist with troubleshooting technical issues, optimizing data processes, and supporting internal teams with actionable insights. This role will also provide exposure to customer solutions, helping clients integrate and troubleshoot technical implementations.

We are looking for analytical thinkers with a data-driven mindset who are comfortable working with SQL, APIs, and data visualization tools like Looker to build queries, generate reports, and troubleshoot technical issues. If you are eager to apply your data analytics, problem-solving, and technical consulting skills in a real-world setting while gaining hands-on experience with a leading SaaS partnership management platform, this six month internship is for you!

What You'll Do:

Assist in analyzing and troubleshooting data discrepancies to ensure platform reliability.
Develop SQL queries to analyze large datasets and generate insights.
Build and maintain Looker dashboards and reports that provide clear, actionable data to internal teams and clients.
Connect multiple data sources to create scalable, automated reporting solutions.
Support internal teams by investigating technical issues and recommending solutions.
Ensure data integrity by validating and cross-checking queries.
Collaborate with Customer Solutions, Implementations, Onboarding, and Customer Success teams to align on reporting needs and internal process improvements.
Work on data analytics projects, extracting insights to improve operational efficiency and customer experiences.
Learn to work with APIs and data processing tools to support integrations and data flows.
Take end-to-end ownership of technical issues, including troubleshooting, root cause identification, issue resolution, and communication.
Assist in creating technical documentation and internal knowledge-sharing resources.

What You Have:

Pursuing or recently completed a degree in Computer Science, Information Systems, Data Analytics, or a related field.
Strong SQL skills for querying, analyzing, and optimizing datasets.
Experience with Looker or other data visualization tools (Power BI, Tableau, etc.).
Ability to connect multiple data sources to create comprehensive dashboards that support internal teams.
Familiarity with APIs and their role in data integrations.
Strong analytical and problem-solving skills with a data-driven mindset.
Excellent communication and teamwork abilities.
Interest in technical enablement, internal data support, and business analytics.

Benefits/Perks for interns:

- Casual work environment, including hybrid work environment
- Flexible work hours
- Training & Development
  - Learning the advanced partnership automation products
  - Coursera
- Internet Allowance
- Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-CP1

Customer Solutions Specialist- EST Time Zone

Cape Town

Our Company:

Your Role at impact.com:

As a Customer Solutions Specialist, you will be an impact.com platform expert enabled to provide world-class customer support. You will assist our clients on how to best use our platform to manage their Partnerships Channel. Engage with a wide range of clients (from small publishers to multinational brands) via our in-app live chat and ticket system. Collaborate within your team and with other teams across the globe using a selection of tools to craft solutions to clients’ issues. Your daily role will be to provide support for account setup, platform usage as well as finance questions. You will have the opportunity to troubleshoot technical issues and the ability to escalate to other teams where applicable. Your curiosity and drive will be needed to continuously learn about impact.com’s platform and our clients’ partnership marketing efforts.

The Customer Solutions team is part of the broader Customer Engineering team, whose responsibility is to ensure a high-quality user experience and drive user retention. Our global Customer Solutions team comprises Customer Solutions Specialists who provide 24/5 product support coverage while continuously finding ways to improve our user experience and operational efficiencies.

What You'll Do:

Support during US EST time zone (1 pm to 11 pm SAST)
Be the first point of contact when a client has a problem using the platform.
Engaging with our users via in-app chat and ticketing system
Investigating and troubleshooting user and platform issues, including replicating the client’s experience, testing features, and gathering information
Learning how to best assist our client’s business through the best use of the platform and new features as they are developed
Manage support cases to ensure issues are recorded, tracked, and resolved in a timely manner.
Liaise with a diverse group of professionals across multiple teams.
Be involved in cross-functional projects aimed at improving a delightful customer experience with operational efficiency.
Work with the Senior team to drive operational efficiencies, change, and alignment with internal teams.

What You Have:

2+ years experience in one of the following: Front End web development and Technical Customer Support
Proven track record of solid technical troubleshooting skills
University Degree in Computer Science or Mathematics
Experience in customer support/service within the SaaS world
Understand the Affiliate Market EcoSystem
Basic understanding of how business processes work to empathize with what our clients are trying to get done on our platform
“Superuser” level understanding of the internet - Google-Fu master!
Detail-oriented, able to effectively prioritize tasks, triage conflicting issues with solid time management
Customer-centric, willing to be an advocate for your client’s needs and a passion for providing a great customer experience
Excellent verbal and written communication skills
Able to break down complex topics into digestible explanations
The ability to analyze data for insights
A quick thinker and problem-solver with the ability to pivot when needed
A self-starter that can work autonomously as well as in a team, and knows how to get stuff done
Resourceful and able to teach oneself and find an answer
Hungry to learn and continuously grow your knowledge as the Product/Business evolves
Familiarity with concepts like API, FTP, SQL, Javascript, and HTML
Familiarity with Excel or QuickBooks
A tertiary qualification in customer service or digital marketing is beneficial

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognizing that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance

Fitness club fee reimbursementsTechnology stipend

#LI-NK1

Implementation Engineer

Cape Town

Our Company:

Your Role at impact.com:

As an Implementation Engineer, you will be responsible for learning impact.com’s technology and to assist with proposing and implementing technical solutions for our clients on the company’s SaaS platform. Working alongside the Onboarding, Client Success and other internal teams, you will interact with clients (business and technology), answering questions about the integration process, best practices and impact.com’s technology with the goal of getting clients live with their implementations in a timely manner.

What You'll Do:

Keep up-to-date with impact.com’s technology and industry updates
Design solutions & drive technical implementation of new and existing impact.com clients
Lead technical conversations to scope and propose best solution based on clients’ business needs
Develop and contribute to platform’s technical integration documentation
Work hand-in-hand with our Onboarding team to provide customers with a best-in-class streamlined onboarding experience
Support Sales and Pre-Sales teams as a product specialist and technical resource for complex deals and general knowledge sharing
Troubleshoot client issues as encountered during the onboarding process

What You Have:

Self-starter with a focus on creating and/or refining operational processes
Voracious learner who is willing to be out of their comfort zone
Natural curiosity leading to a deep understanding of the client’s challenges
Passion for solving customer issues in a fast paced environment
Phenomenal problem-solving & troubleshooting skills
Excellent verbal & written communication in English, including the ability to communicate complex technical information to a non-technical audience
Solid foundational knowledge and hands-on practical experience in utilizing web technologies including but not limited to HTML, JavaScript, SQL and REST APIs
Shadow senior resources on increasingly complex integrations, and seek assistance for medium to complex rescoping requests
Practical experience in the design and implementation of client solutions on SaaS platforms, preferably in digital marketing domain
Bachelor’s degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline
Proven performance in an Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing capacity.
2-4 years working in a tech-focused role at a digital marketing or technology focused company. Familiarity of affiliate and/or digital marketing industry preferred.

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Primary caregiver leave
Fitness club fee reimbursements
Technology stipend

Onboarding Success Manager

Cape Town

Our Company:

Your Role at impact.com:

Why this role is exciting? They say first impressions go a long way, right? Be part of the team that gets to set the stage for our customers’ first interactions with Impact.com! Our Onboarding team is customer and partnership obsessed and is focused on ensuring all customers have a delightful experience joining Impact.com. As the Associate Onboarding Success Manager, you will be responsible for or owning the client relationship during onboarding, answering client questions, taking any requested Zoom calls and leading any specialized training on basic platform adoption. Their goal is to ensure the client is set up for success by understanding the specific client’s business and advising on best practices and key features that align with their goals, needs, and integration.

This role operates during U.S. business hours, which translates to 1:00 PM – 9:00 PM SAST. Candidates should be comfortable working within this time frame.

What You'll Do:

Responsible for a portfolio of new accounts including launching, following a defined onboarding process, and ensuring metrics are accurate across all clients. As an Onboarding Success Managers should always know the current status of an account in their book of business.
The Onboarding Success Manager is responsible for building a relationship with the client that results in a happy customer and allows for a smooth transition to success. This person is focused on customer happiness, timely launch against billing start date, program success, and partnership growth.
Listen to all client goals and requirements and ensure the setup is tailored to meet these.
Ensure all required stakeholders are included in discussions necessary to ensure respective setup items are agreed upon and confirmed.
Continuously drive projects forward and ensure any blockers are surfaced and triaged immediately to
keep project timelines on track.
Any delays or risks to the project timeline are communicated and adjusted accordingly.
Track activity and update client records in various tools including SFDC, Operator, Jira and other software we may be using.
Provide direct support including training via email, Zoom, chat and in-app tools to advertisers throughout the onboarding phase (sales handoff through time to first value)
Act as the client champion during Onboarding and proactively project manage both internal and external teams to client launch
Ensure critical client account and business information is captured and documented to ensure a smooth transition to Success
Other Duties:

Review, improve and provide feedback on the help documentation and process
Continually enhance your knowledge of technical setups and technology.
Act as client-facing project manager
Check that each client has a complete "final review" before going live
Use reports to proactively reach out to clients in onboarding
Escalate issues to managers as needed.
Share best practices
Adhere to policies that are defined as part of SOC compliance
Continually educating on industry knowledge
Offsite travel may be required to client offices or other Impact locations

What You Have:

Bachelor’s Degree Required
3+ years of client-facing experience
Excellent verbal and written communication skills
Solid understanding of the digital marketing ecosystem
Healthy dose of initiative and the ability to remain flexible
Detail-oriented and able to effectively prioritize tasks
Must be a critical thinker and a resourceful problem-solver
Enthusiastic team player
Great conflict resolution skills
Excellent time management skills
Ability to work both in a team environment and autonomously
Ability to multi-task and perform effectively under pressure
Self-motivated and able to provide results with minimal supervision
Curious minded
Customer obsessed
Passion to learn

Must Have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance

Fitness club fee reimbursementsTechnology stipend

#LI-NK1

Software Engineer I

Cape Town

Our Company:

Your Role at Impact:

As an Associate Software Engineer 1, your focus will be on delivering tasks for the squad, testing end to end, assisting QA with Staging environments and fixing broken builds.

This role assumes that you have an understanding of all aspects of a language and are able to apply previous solutions to new problems independently.

You should have practical experience in common design patterns, using unit tests for new code, and adding missing unit tests to legacy code with practical exposure to CI, and integration tests. You will also have practical exposure to at least 1 cloud platform where you should be confident using the console, and building basic apps in the cloud.

At this level you are expected to be confident reusing existing frameworks and work independently when completing tasks that you have been exposed to before.

During sprint planning and design sessions, you should feel comfortable asking "why" to understand the business reason behind your tasks.

You will also help with environment setup and onboarding of new members.

What You'll Do:

Develop, test, and maintain software for the platform.
Write automation tests
Build meaningful unit, functional and integration level tests for the software built
Collaborate with a distributed team to fulfill the departments quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build non customer facing code
Support software testing and quality assurance processes to ensure high-quality deliverables
Production Deployments

What You Have:

Initiative
Adaptability
Personal Development
Being a team player
Completed B.S. In Computer Science or related field or equivalent professional experience
Openssource contributions are beneficial
3+ years Java, Spring and related Technologies experience
2-3+ years experience in Software development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Primary caregiver leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursementsTechnology stipend

#LI-Hybrid

Technical Services Engineer

Cape Town

Our Company:

Your Role at impact.com:

This person is an expert at Impact technology and will be tasked to deliver custom engineering and advanced technical support to customers that buy those services, or as determined by the Impact leadership team. As Senior Technical Services Engineer, you will resolve or escalate Advanced Technical troubleshooting issues in a timely and efficient manner as well as assisting with proposing technical solutions and tech issues for our clients. Specific activities will include interfacing with clients (business and technology) and answering questions on the integration process and technology, best practices and performance expectations. This role entails working with the technology and customer support teams to identify and analyze data errors to help ensure stability and reliability of the Impact Radius platform.

This role’s core hours are EST Timezone (New York)- 15:00-23:00 SAST.

What You'll Do:

Manage incoming support requests on our ticketing platforms to ensure issues are followed up on and
Provide technical assistance internally(other departments) and externally(clients)
Triage issues and escalate to various team
Act as a technical resource to on-boarding team
Perform assigned daily tasks to monitor tracking
Help test and replicate issues to shorten time to
Acquire deep product knowledge and understanding about all Impact products and
Enrich our client knowledge base with relevant technical information
Troubleshooting all advanced tech services issues - both internally and externally
Triage incoming technical issues and work with CS and clients to find solutions real-time.
Manage, plan, design and implementing advanced technical integrations
Oversee and mentor Technical Services
Provides support to Principal engineers with technology partnerships and POC and advanced integrations
Be the point of escalation to the local teams on urgent matters
Manage various internal projects; training, ensuring support readiness for new feature releases,
Work on miscellaneous engineering projects
Specific activities will include interfacing with clients (business and technology) and answering questions on the integration process and technology, best practices and performance expectations. This person is an expert at Impact technology and will be tasked to deliver custom engineering and advanced technical support to customers that buy those services, or as determined by the Impact leadership team.
This position will also work with the technology and customer success teams to identify and analyze data errors to help ensure stability and reliability of the Impact
Resolve tickets in the incoming tech services queue
Take end-to-end ownership of customer technical issues, including initial troubleshooting, identification of root cause, issue resolution and communication.
Lead technical integration of new clients as delegated
Acquire as much product knowledge as possible
Provide assistance in technical services internally and externally
Create Dev Jira tickets that address technical issues related to our
Identify and spec out tools/reports that assist the tech troubleshooting process
Assist in the creation of technical related help content / documentation that is made available to client base
Serve as a go to person in regards with technical product knowledge for the Client Success team
Provide technical support as needed in the sales

What You Have:

Passion for solving customer issues in a fast paced environment
Adaptability
Cooperation
Service oriented
Flexibility
Initiative
Critical Thinking
Ability to learn new technologies quickly
Problem solving
Ability to work independently
Undergraduate degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline
5+ years experience in Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing
Experience with an internet marketing or business development team and/or lead marketing company preferred.
Ability to perform log analysis, including writing SQL
Experience in Web application and tool development is
Experience of at least one scripting / programming language (Python, PHP) is preferred.

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance

Fitness club fee reimbursementsTechnology stipend

#LI-NK1

Finance

Global Payroll Administrator

Cape Town

Our Company:

Your Role at Impact:

In this role, as business requirements dictate, you will be responsible for payroll processing and supporting functions to the existing payroll portfolios. This position will utilize your understanding of payroll legislation and regulations and your skills to ensure accuracy and compliance with company policies. It involves overseeing benefits administration, computing salaries, managing statutory submissions and disbursements, and preparing monthly payroll documentation.

What you'll do:

Process payroll for multiple regions accurately and timely, ensuring compliance with tax authorities, retirement fund institutions, and statutory requirements for each Portfolio.
Handle all aspects of payroll administration, including calculating salaries, employee benefits administration, processing employee deductions, and preparing payroll reports.
Assist with statutory compliance requirements payments such as PAYE, NI, pension contributions, UIF, Health Care, Garnishees, and STATS SA, ensuring accurate and timely submission to relevant providers.
Respond to payroll queries and provide professional payroll advice and support to employees.
Perform checks on monthly reports, including payroll system errors, net variances, and comparisons between payroll and BambooHR systems.
Liaise with internal teams and external stakeholders to resolve payroll-related issues and provide resolution to employees and payroll vendors.
Prepare payroll exception reports, business reports, and ad-hoc reports as needed.
Payroll deductions and benefits should be reconciled in preparation for 3rd-party payments.
Validate service provider invoices before requesting payments.
Cross-functional coordination and reporting with our HR, Incentive Compensation, and Finance departments.
Maintain accurate payroll records and documentation compliant with general data protection regulations and other relevant legislation.

Does this sound like you?

A minimum of two years of multi-state payroll experience in a medium to large organization.
Ability to manage the end-to-end payroll function.
Experience working for a global company or a group of companies is preferred.
Extensive knowledge of the regulatory and legislative environment concerning payroll.
Ramco payroll system experience is preferred
Professional communication skills both written & verbal; reliable and responsive to email and phone communications
Proficient with Microsoft Office or Google Sheets, with intermediate Excel including pivot tables, VLOOKUP’s, conditional formatting, if-and formulas
Strong organizational and administrative skills
Highest level of integrity and good judgment, with the ability to effectively deal with highly sensitive, confidential information
Deadline-driven and able to work independently

Preferred Requirements:

A National Certificate, Diploma, or Certification in Payroll administration or qualification in Finance, Human Resources and Accounting.
Three to five years of experience in payroll processing and administration, preferably in a global company, within a medium to large organisation.
Experience with Payroll software systems.
Advance Excel skills,in reporting, pivot tables and use of formulas.
Tax knowledge and understanding of payroll legislation.

This role is to be based in Cape Town

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

Unlimited PTO policy
Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Training & Development
Learning the advanced partnership automation products
Medical Aid and Provident Fund
Group schemes with Discovery & Bonitas for medical aid
Group scheme with 10X provident fund
Stock Options
3-year vesting schedule pending Board approval
Internet Allowance
Flexible work hours
Casual work environment

Impact is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_CapeTown

Senior Global Payroll Specialist

Cape Town

Our Company:

Your Role at Impact:

The Senior Global Payroll Specialist is responsible for the accurate and timely completion of EMEA (UK, SA, Germany and Norway) payroll. Responsibilities include all aspects of pay administration including preparation, documentation, disbursement of payroll checks and payroll taxes and will require working closely with the various payroll vendors in order to ensure payroll deadlines, quality of service, statutory compliance, and operational performance are met. This role will report directly into the Global Payroll Manager.

Responsibilities:

Collects, verifies, and stores organizational payroll data. Inputs changes, which may include changes to employees or employee statuses, exemptions or withholdings, or bank
Prepares reports or statements summarizing payroll-related accounts. May interface with third-party vendors and other stakeholders within the
Coordinating with the HR department to ensure correct employee
Providing administrative assistance to the accounting
Manage and oversee the full payroll function from inception to end
Address and provide timely response to notices and all matters raised by all external stakeholders
Stay current on regulations, labor laws impacting payroll process and stay compliant for all payroll tax jurisdictions in which we
Ensure that practices and procedures in payroll comply with all statutory requirements to liaise with all divisions and departments, and provide assistance to management and staff on payroll related matters
Oversee/process all annual tax certificates
Work with external auditors on audits, substantive testing, walkthroughs, and all other information gathering related to payroll

Does this sound like you?

Minimum of 2 years of multi-state payroll experience in private and public company environments;
Proficient with payroll
Advanced proficiency in Excel including pivot tables, VLOOKUP’s, conditional formatting, if-and formulas
An independent, self-motivated individual who works well under pressure with a positive, service- oriented attitude
Self-starter with a great work ethic and an analytical thinker with superior problem solving and decision- making skills
Strong communicator, both written & verbal; reliable and responsive to email and phone communications
Highest level of integrity and good judgment, with the ability to effectively deal with highly sensitive, confidential information
Strong computer skills, including Gmail, google calendar, google docs, and Microsoft office Extensive knowledge of the payroll function including preparation, balancing, internal control, and payroll taxes.

This role is to be based in Cape Town

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

Unlimited PTO policy
Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Training & Development
Learning the advanced partnership automation products
Medical Aid and Provident Fund
Group schemes with Discovery & Bonitas for medical aid
Group scheme with 10X for provident fund
Stock Options
3-year vesting schedule pending Board approval
Internet Allowance
Flexible work hours
Casual work environment

#LI_Hybrid#

Marketplace

Creator Solutions Intern

Cape Town

Our Company:

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimise all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

As a member of the Creator Solutions team, our in-house influencer marketing experts, you will contribute to multiple accounts across verticals, including fashion, parenting, food, technology, and more. We design and manage campaigns for clients from introductory tests to year-long brand ambassador programs. In this role, you will support campaign execution and senior team members on a variety of larger programs.

What You'll Do:

Supports execution, from casting through reporting
Joins kick-off calls, noting action items and questions from clients
Communicates with creators, including negotiation, in partnership with Account Managers
Provides excellent customer service and expertise, ensuring both the clients and creators are happy and impressed with our services
Completing ad hoc tasks within the team as per the requirements

What You Have:

Relevant Bachelor's Degree preferred
0-2 years experience contributing to influencer marketing programs

Familiarity with budgeting, casting, negotiating, contracting, overseeing fulfillment, draft approvals, reporting, etc.
Previous agency experience is a major plus

Knowledge of influencers across verticals and influencer rates are a major plus
Knowledge of social media platforms
Communication, organisation, and relationship-building skills
Ability to meet tight deadlines
Problem-solving skills
Basic knowledge of Google Sheets and Slides or Excel & Powerpoint

*Strong preference will be given to candidates who have earned their free Influencer Certification.

Please note that this is a six-month internship and that this is a hybrid role. The successful candidate will be required to be in office a minimum of two days a week.

Benefits/Perks for interns:

- Casual work environment, including working from home
- Flexible work hours
- Training & Development
  - Learning the advanced partnership automation products
  - Coursera
- Internet Allowance
- Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

#LI-CP1

Performance Media Manager

Cape Town

Our Company:

Your Role at impact.com:

impact.com, a global leader in performance marketing is pioneering commerce media - a

transformative model that connects retailers, publishers, and advertisers in new and profitable

ways. Our platform makes it easy to forge partnerships and create novel placements across

commerce content publishers and retailers, enabling all parties to tap into high-intent audiences,

boost revenue, and scale performance efficiently.

For retailers, our direct partnership model opens up incremental revenue streams in commerce

media. Advertisers are taking advantage of new partnership types and channels we are creating

in content and shopping. Commerce content publishers leverage impact.com’s technology to

monetize their content with contextual product placements. By placing our platform and

centering around partnerships, we’re driving greater transparency, profitability, and customer

growth across the performance marketing ecosystem.

We’re looking for a performance-driven Paid Media Buyer who thrives on aggressive testing,

creative iteration, and maximizing ROI across Meta and TikTok ad platforms. This role requires

someone who is laser-focused on results - scaling what works, cutting what doesn’t, and

constantly testing new creative angles to drive performance.

Beyond traditional paid media buying, you’ll also have experience with affiliate marketing, and

knowledge about the emerging creator affiliate space. You understand how to amplify influencer

content to drive key performance metrics such as sales, installs, downloads. If you are

passionate about performance marketing and demonstrate how to scale campaigns, this role is

for you.

What You'll Do:

Media Buying & Optimization: Manage and optimize paid media campaigns across Meta

(Facebook, Instagram) and TikTok, allocating budgets aggressively based on

performance.

Creative Testing & Iteration: Drive daily creative testing process, iterating on ad creatives

to maximize conversion rates and scale winners.

Creator Affiliate Marketing: Work with influencer client content and creator-generated

content, strategically amplifying videos to drive measurable results (e.g., sales, installs,

CPA-based performance).

Monitor, analyze, and optimize campaigns to meet or exceed CPA, CPC, and conversion

targets

Develop and implement conversion rate optimization strategies to meet or exceed

campaign and/or advertiser goals

Manage campaign budgets effectively to maximize ROAS for advertisers
Create detailed performance reports and provide actionable insights
Ability to create dashboards or populate dashboards to communicate status and results
Stay current with platform updates and emerging digital marketing trends
Presenting campaign results to clients
Mentoring and training of junior team members

What You Have:

5 years of campaign management experience in paid media performance marketing with proven results
Bonus: experience with major social platforms including YouTube, Twitch, Snap, Pinterest, etc
Strong knowledge of affiliate marketing, influencer amplification, and performance-driven campaign structures.
Previous experience in DTC, eCommerce, fintech, apps, or subscription-based businesses.
Experience working with e-commerce brands and driving online sales conversions
Demonstrated ability to meet or exceed CPA, CPC, and sales conversion KPIs
Proficient in conversion rate optimization techniques and A/B testing
Excellent analytical skills with experience using data to inform campaign strategy
Knowledge of attribution modeling and campaign measurement
Experience with ad creative optimization and audience targeting

Desired Experience

Experience with additional platforms such as Google Ads or DV360.
Understanding of Affiliate marketing platforms
Experience in a direct-to-consumer e-commerce environment
Knowledge of web analytics tools (Google Analytics, Adobe Analytics)

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance

Fitness club fee reimbursementsTechnology stipend

#LI-NK1

Senior Account Manager

Cape Town

Our Company:

Your Role at impact.com:

Oversees the successful management of Studio accounts, including ideation and execution

Reports to the Senior Manager in Studio

What You'll Do:

Client Leadership: Act as the primary point of contact for clients' creator marketing programs, fostering strong relationships and ensuring their strategic goals are met.
Creator Development: Identify and cultivate relationships with top-tier creators, ensuring alignment with clients' brand values and campaign objectives.
Strategic Integration: Collaborate with affiliate publishers, content teams, and marketing channels to provide comprehensive coverage across the marketing funnel.
Performance Analysis: Conduct regular reporting and analysis of creator partnerships, leveraging the impact.com platform to provide actionable insights.
Budget Management: Develop and manage influencer campaign’s annual, quarterly, and monthly creator budgets, providing projections and adjusting strategies as needed.
Team Leadership: Lead and mentor a team of campaign managers and associates, fostering a culture of excellence and continuous improvement.

Other duties as assigned by the Company.

This job description is intended to describe the general nature and level of work being performed by

people assigned to this job. It is not intended to be an exhaustive list of all responsibilities, skills, efforts

or working conditions associated with a job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential

functions.

What You Have:

Bachelor's degree in Marketing, Business, Communications, or a related field.
6+ years of experience managing influencer + affiliate marketing programs

Significant knowledge of budgeting, casting, negotiating, contracting, overseeing fulfillment, draft approvals, reporting, etc.
Affiliate and campaign performance experience is a must.
Paid amplification is a major plus (Meta Ads Manager and TikTok Spark Ads)
Previous agency experience preferred
Established relationships with creators and talent managers are a plus
Knowledge of influencers (ideally within CPG, fashion, finance, wellness, fitness, etc.) and influencer rates

Strong understanding of the creator marketing landscape, platforms, and industry trends and ability to advise clients on best practices.
Excellent communication and interpersonal skills, with the ability to build strong relationships with both internal and external stakeholders.
Highly organized and detail-oriented, with the ability to manage multiple projects and priorities simultaneously.
Proven track record of executing successful creator marketing strategies with a data-driven approach.
Knowledge of all social media platforms (Facebook, Instagram, Twitter, Youtube, Pinterest etc.)
Significant communication, organization, and client relationship management skills
Must have client-facing experience
Strong people skills are needed to maintain professional relationships with influencers and talent managers
Ability to perform under pressure with tight deadlines
Strong problem-solving skills
Knowledge of Google Suite
Knowledge of the impact.com or an affiliate platform experience

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance

Fitness club fee reimbursementsTechnology stipend

#LI-NK1

Product

Associate Product Manager

Cape Town

About Us:
At impact.com, our culture is our soul. We are passionate about our people and technology and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you want to join a team where your opinion is valued, your contributions are noticed, and you enjoy working with fun and talented people worldwide, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming how businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities customers trust to purchase, get information, and entertain themselves at home, work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace drive revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics, and Levi’s, visit www.impact.com.

Job Summary:

The Associate Product Manager will be crucial in executing product initiatives by gathering requirements, defining functionality, and setting clear, actionable goals that drive product delivery. They will collaborate closely with engineering and design teams to iteratively develop and deliver features that align with strategic objectives. Ensuring product quality is a key focus, requiring the ability to identify, prioritize, and resolve issues. They will leverage data insights to generate meaningful outcomes, incorporating user feedback from usability tests, surveys, and other research methods to refine the product experience. Additionally, they will contribute to product vision and roadmap planning, aligning product functionality with broader business objectives. The role demands strong stakeholder management skills, the ability to influence business strategy, alignment across teams, and continuous improvement within the product function.

This role will operate within the FinTech domain of the platform and is part of our larger FinTech Product Organization and works closely with other product managers, engineering, design, and business teams to drive innovation and efficiency in financial operations. As such there will be a strong focus on collaboration with internal customers to ensure internal business processes are made efficient whilst maintaining and improving on an appropriate control environment.

Essential Responsibilities

Product Execution

Feature Specification: Gather requirements, define functionality, and set goals in a clear, actionable format that can be used to communicate with the team and drive product delivery.

Product Delivery: Work closely with one’s immediate team (engineering, design, etc.) to iteratively and quickly deliver product functionality that accomplishes pre-defined goals.
Product Quality Assurance: Identify, prioritize, and resolve technical, functional, and business quality issues across all devices, points of sale, and use cases that apply to the product.

Customer Insight

Fluency with Data: Use data to generate actionable insights, to leverage those insights to achieve goals set for the product, and to connect those quantified goals to meaningful outcomes for the business.

Voice of the Customer: Leverage user feedback through usability tests, focus groups, surveys, and other forms of research to understand how users engage with the product, make better decisions, and drive meaningful outcomes for the business.
User Experience Design: Define requirements and assist UX in delivering UX designs that are easy to use, leverage UX best practices, and dovetail with the predominant UX patterns present in the product.

Product Strategy

Business Outcome Ownership: Drive meaningful outcomes for the business by connecting product functionality and goals to the strategic objectives of the PM’s team and the company overall.

Product Vision and Roadmapping: Contribute to the definition of an overall vision within the teams that the Associate Product Manager operates in, that connects to the strategy for the team and the company. Contribute to the definition of a clear roadmap of highly prioritized features and initiatives that deliver against that vision.

Influencing People

Internal Customer Collaboration: Have an extreme hands on approach working with internal customers, with a focus on improvement. Being willing to dive deep into the data to identify root cause of issues, to triage issues, manage resolution of issues, and propose and execute on required improvements.Stakeholder Management: Proactively identify stakeholders impacted by the PM’s area of ownership and to work with those stakeholders to factor their requirements into product decisions.Managing Up: The ability to work with senior managers and executives in the organization to help achieve goals, deliver meaningful business outcomes, and positively influence the strategic direction of the PM’s team and the company.

Core Competencies and Required Experience

Minimum Qualifications:

Bachelor's degree in Computer Science or a related technical field or equivalent practical experience
1-3 years of experience in technical product management, solution architecture, or related technical roles
Demonstrated success participating in the definition, management, and launch of excellent software products

Preferred Qualifications:

Familiarity with web technologies and tools (e.g., JavaScript, Google Analytics, cookies)
Experience in a relevant field (e.g., Digital Analytics, Performance Marketing, Privacy, Web Development, API Development, etc.)
Proven ability to influence cross-functional teams without formal authority
Excellent communication and collaboration skills to work effectively across teams
Experience with Agile development methodologies
Ownership, bias for action, a curiosity to learn and dive in, great communication, customer empathy
Experience working on fintech products or within financial technology sectors, particularly in payments or tax-related solutions, is a plus.

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Primary caregiver leave
Fitness club fee reimbursements
Technology stipend

Senior Data Scientist / Data Scientist

Cape Town

Our Company:

Your Role at Impact.com:

We are seeking a talented Senior Data Scientist / Data Scientist with a passion for working with generative AI models such as large language models (LLMS) to join our team. You will be with a Senior Data Scientist within a cross-functional squad on developing and fine-tuning AI models to support influencer marketing activities, providing actionable insights and recommendations through data analysis and modeling to enhance brand/partner discovery capabilities, contracting, content creation, and performance analysis. Your work will play a crucial role in enabling brands and partners to achieve their goals faster and better, proving that a data-driven approach, and the synergy of AI and human intelligence can drive exceptional results in the digital connected economy.

What You'll Do:

AI Model Development: Design, develop, and fine-tune machine learning models and large language models (LLMs) specifically for targeted applications in digital marketing.
Data Analysis: Analyze large datasets to extract actionable insights and trends relevant to the partnership landscape.
Discovery: Develop algorithms for discovering and recommending suitable creators, influencers, and affiliates based on brand requirements, product offerings and market trends.
Process Optimization: Create models to streamline the contracting and negotiation process between brands and influencers.
Content Creation: Assist in generating content ideas and strategies using AI-driven insights to enhance engagement and reach.
Performance Analysis: Build predictive models to evaluate the success of marketing campaigns and provide recommendations for improvement.
Collaboration: Work closely with product managers, marketers, and engineering teams to integrate AI solutions into the platform.
Research and Innovation: Stay up-to-date with the latest advancements in AI and machine learning, and continuously explore new techniques and technologies to enhance our product offerings.

What You Have:

Educational Background: Bachelor's or Master's degree in Computer Science, Data Science, Statistics, or a related field.
Technical Expertise:
Working knowledge of Python
Experience with machine learning frameworks/libraries such as TensorFlow, PyTorch, Apache MLlib, or Scikit-learn.
Well-developed knowledge of machine learning generally, and deep learning specifically.
Experience with the use of natural language processing (NLP) techniques for textual analysis.
Experience with data visualization tools (e.g., Tableau, Power BI, Looker).
Familiarity with SQL
Knowledge with Big Data processing tech (e.g., BigQuery, Databricks, Spark, Snowflake, Redshift, Hadoop) will be an added advantage
Analytical Skills: Problem-solving abilities and exposure to modeling and analyzing large datasets to extract meaningful insights and inform decisions.
Communication: Excellent written and verbal communication skills, with the ability to present complex technical concepts to non-technical audiences.
Team Player: Ability to work collaboratively in a cross-functional team environment.
Adaptability: Willingness to learn new skills and technologies, and to adapt to the evolving needs of the business.
Experience: At least 2 - 4 years in data-related individual contributor roles
Previous experience in a startup or fast-paced environment is desirable.

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Unlimited PTO policy
Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Training & Development
Learning the advanced partnership automation products
Medical Aid and Provident Fund
Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund
Stock Options
3-year vesting schedule pending Board approval
Primary caregiver leave
Internet Allowance
Flexible work hours
Casual work environment
Technology stipend

#LI-Hybrid

Technology

Associate Database Administrator

Cape Town

Our Company:

Your Role at Impact:

As a Database Administrator at Impact, you will work with the latest technologies that enable near-real time processing of datasets in the Terabytes range and the exciting challenges that come with working with massive amounts of data. You will have the freedom to experiment with the latest technologies with the ultimate goal of scaling our systems linearly.

If you have great ideas and like to think outside the box, we will encourage it and support you, giving you the tools to be successful as we scale Impact. At Impact, your career path is yours to shape, as we encourage cross training into other technologies.

What You'll Do:

Administer and support multiple MySQL database clusters in a sharded environment
Manage database capacity and usage. Pro-active capacity planning.
Query optimization
Monitor and optimize database performance
Develop backup and recovery procedures
Essential Database administration - install, configure, upgrade, backup, partitioning and monitoring of MySQL, MongoDB and Clickhouse database clusters
Work with developers during application development life cycle in the design and planning of schema, tables, data types, indexes, procedures and functions
Proactively identify performance bottlenecks and database risks

What You Have:

Bachelor's degree in mathematics, statistics, economics, computer science or a related field
Minimum 2+ years’ experience as a Database Administrator
Experience with MySQL / Percona Server 5.1, 5.5, 5.6, 5.7, 8.0 / CloudSQL / AWS RDS
Experience with ProxySQL 2.x / Orchestrator, Percona XtraBackup
2+ years of experience in writing Linux shell scripts, perl scripts, Python etc.
Experience with High Availability MySQL/Percona environments
Experience working with Large Data Volumes - 100’s of Terabytes to Petabytes
Strong understanding of InnoDB and InnoDB tuning.
Experience working with SingleStore, MongoDB, Clickhouse, Percona XtraDB Cluster, Spanner and Postgres
Experience with Puppet, Terraform

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

Unlimited PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Stock Options

3-year vesting schedule pending Board approval

Internet Allowance
Flexible work hours
Casual work environment

#LI-CT1

Associate Software Engineer

Cape Town

Our Company:

Your Role at Impact:

As an Associate Software Engineer, your focus will be on delivering tasks for the squad, testing end to end, assisting QA with Staging environments and fixing broken builds.

This role assumes that you have an understanding of all aspects of a language and are able to apply previous solutions to new problems independently.

At this level you are expected to be confident reusing existing frameworks and work independently when completing tasks that you have been exposed to before.

During sprint planning and design sessions, you should feel comfortable asking "why" to understand the business reason behind your tasks.

You will also help with environment setup and onboarding of new members.

What You'll Do:

Develop, test, and maintain software for the platform.
Write automation tests
Build meaningful unit, functional and integration level tests for the software built
Collaborate with a distributed team to fulfill the departments quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build non customer facing code
Support software testing and quality assurance processes to ensure high-quality deliverables
Production Deployments

What You Have:

Initiative
Adaptability
Personal Development
Being a team player
Completed B.S. In Computer Science or related field or equivalent professional experience
Openssource contributions are beneficial
Desire to work with Java, Spring and related Technologies
1 - 2 years experience in Software development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Primary caregiver leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursementsTechnology stipend

#LI-Hybrid

Associate Software Engineer II

Cape Town

Our Company:

Your Role at Impact:

As an Associate Software Engineer, your focus will be on delivering tasks for the squad, reviewing code and learning more about the technologies used on the team.

This role assumes that you have an understanding of all aspects of a language and are able to apply previous solutions to new problems independently.

The team you will be working with own services on both the frontend and backend so full stack experience is best.

You should have practical experience in common design patterns, using unit tests for new code, and adding missing unit tests to legacy code. You will also have practical exposure to at least 1 cloud platform where you should be confident using the console, and building basic apps in the cloud.

At this level you are expected to be confident reusing existing frameworks and work independently when completing tasks that you have been exposed to before.

During sprint planning and design sessions, you should feel comfortable asking "why" to understand the business reason behind your tasks.

You will also help with environment setup and onboarding of new members.

What You'll Do:

Develop, test, and maintain software for the platform.
Build meaningful unit and functional tests for the software built
Collaborate with a distributed team to fulfill the departments quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build both backend and frontend services.
Production Deployments

What You Have:

Initiative
Adaptability
Personal Development
Being a team player
Completed B.S. In Computer Science or related field or equivalent professional experience
Openssource contributions are beneficial
Desire to work with Java, Spring, React and related Technologies
1 - 2 years experience in Software development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Primary caregiver leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursementsTechnology stipend

#LI-Hybrid

DevOps Engineer

Cape Town

Our Company:

Your Role at Impact.com:

The DevOps Engineer is responsible for working hands-on to create and develop automated, containerised cloud application platforms, and design and implement DevOps processes that use those platforms. To act as a subject matter expert for troubleshooting and resolving complex, multi-tier architecture problems that span a number of different platforms. Plans and conducts technical tasks associated with the implementation and maintenance of internal cloud enterprise-shared virtualisation infrastructure. Develops and executes cloud solution roadmaps as they relate to business and executes company strategy to drive the achievement of business objective. Maintains consistent version control across platforms, and monitoring of continuous deployment. Implements proactive monitoring practices, derive actionable insights from telemetry data, ensure the reliability and security of IT operations, and optimise performance. Documents system specifications for internal use and end user, highlighting bug fixes, new features and potential issues.

What You'll Do:

Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Collaborate with a distributed team to fulfill the department's quarterly objectives
Automate recurring manual tasks & optimize repetitive
Develop code both independently and while pair programming
Perform code reviews
Research and prototype new technologies
Write and maintain design, user and test documentation
Support software testing and quality assurance processes to ensure high-quality deliverables
Develop, test and maintain software for the Platform
Build meaningful unit, functional and integration level tests for the software built
Respond to alerts, review error messages, and fix bugs in a timely manner
Ability to assess, debug and resolve technical issues
Maintain build- and stage stability
Review business needs, requirements, technical specifications

What You Have:

A solid background in administrating Linux operating systems, preferably CentOS, RedHat and Ubuntu
A good understanding of IaC ( infrastructure of code ) principles and adopting these methods to drive automation and self service.
A comprehensive grasp of coding and scripting in common languages, including Python, Perl, PHP, and Ruby.
Familiarity with at least one primary coding language, like C++ or Java.
The ability to identify, evaluate, and integrate diverse open-source technologies and cloud services.
Proven experience with business and CI/CD tools like Prometheus, GitHub, Atlassian Jira, Confluence, and Jenkins.
Proven experience with public cloud resources and services, including AWS, Microsoft Azure, and Google
Familiarity with various IT monitoring and management tools like Cloudflare and Elastic
Proficiency in troubleshooting and resolving technical issues across staging, uat and production
A strong focus on security and adhere to NIST and CIS

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Unlimited PTO policy
Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Training & Development
Learning the advanced partnership automation products
Medical Aid and Provident Fund
Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund
Stock Options
3-year vesting schedule pending Board approval
Primary caregiver leave
Internet Allowance
Flexible work hours
Casual work environment
Technology stipend

#LI-Hybrid

Fullstack Engineer

Cape Town

Our Company:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

Passionate about its people
Focused on delivering the very best tech to our customers
Offering the flexibility to work how and where you are most successful
Obsessed with our customer’s success
The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
Obsessed with making a difference in business and to the wider community

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

Your Role at Impact:

Move incredibly fast with continuous deployment to build our vibrant marketplace that processes millions of dollars in transactions. Help small business owners (influencers) connect with brands to deliver authentic marketing. Build data rich integrations with all the social networks and with other B2B SaaS tools.

This position will report into the Senior Software Engineer.

What You'll Do:

Building beautiful and intuitive user experiences in React.js
Creating powerful APIs in Java to deliver innovative features
Integrating with many different 3rd party APIs including, Google, Amazon & Facebook
Participating in the full product lifecycle, including ideation, prioritization, coding & testing
Building algorithms on top of massive datasets to streamline user workflows
Learning new technology and teaching your peers everything you know

What You Have:

Tertiary qualification in Information Technology, Computer Science or similar
3- 4 years' experience using Java and MySQL
A great communicator who enjoys working with other smart people
Creative, enthusiastic and fun, with attention to detail
Hard working, passionate & dedicated

Benefits/Perks

Unlimited PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Stock Options

4-year vesting schedule pending Board approval

Internet Allowance
Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
Flexible work hours
Casual work environment

#LI-NK1

Fullstack Engineer

Cape Town

Our Company:

Your Role at Impact:

As an Impact.com Engineer, working on the SaaS Platform, you will drive and take ownership of various technologies to build features, enabling large-scale processing of data supporting Impact.com Products. You will be part of an Agile / Scrum team where you will collaborate with the team but also to work independently and explore and learn new technologies and make strategic recommendations. Your contributions will ensure the delivery of high-quality code and software solutions, meeting the dynamic needs of both internal teams and external stakeholders.

What You'll Do:

Developing backend services on the cloud that power our UIs
Assisting on our Frontend developers changes to our UI
Create powerful APIs for partners and advertisers
Participating in the full product lifecycle, including ideation, prioritization, coding & testing.
Learning new technology and teaching your peers everything you know.

What You Have:

Hard working, passionate & dedicated.
Knowledge of Spring Framework
Experience with REST APIs - nice to have
2+ years experience using Java and MySQL
Love working in the backend or the frontend
Experience building on cloud platforms, GCP, Azure, or AWS
Tertiary qualification in Information Technology, Computer Science or similar
Creative, enthusiastic and fun, with attention to detail.
A fast learner who loves solving problems.
A great communicator who enjoys working with other smart people

Benefits/Perks

Unlimited PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Stock Options

4-year vesting schedule pending Board approval

Internet Allowance
Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
Flexible work hours
Casual work environment

#LI-NK1

Lead Software Quality Engineer

Cape Town

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

As a Lead Software Quality Assurance Engineer at Impact, your key responsibilities will include delivering high quality software, loudly advocating for software testing best practices, and helping to instill a strong quality mindset in those around you. This role will work closely with 3-5 other Software Quality Assurance Engineers and will be responsible for the quality of our software through every phase of feature delivery. Beyond your immediate scrum team, you will be a quality advocate and coordinator, working informally across teams to guide and influence decisions that improve our quality assurance processes throughout the company.

You will use your deep understanding of different software testing methodologies to build successful testing strategies, documentation and training to create systemic quality improvements. Metrics and accountability will be key aspects of your role.

Successful applicants will be expected to be detail oriented when testing new features, but will be able to pivot to broader planning efforts with other team leaders when necessary. Our team is global, so strong communication and flexibility are essential.

What You'll Do:

Hands on software testing of bugs, features and complex software systems
Certify the quality of new and modified functionality before release to customers
Analyze requirements and develop test plans
Create, revise, execute, and review test cases, suites and scenarios
Monitor system health
Review and report software defects
Create and maintain test data
Write and maintain automated tests
Create testing tools and frameworks
Review and action pull requests
Write and maintain documentation
Track quality metrics and trends
Mentor other Quality Assurance Engineers
Lead continuous improvement initiatives for the quality team
Present on and discuss relevant and actionable quality topics
Support multiple cross functional projects simultaneously

What You Have:

Strong communication skills
Strong programming skills
A deep understanding of testing theory and methodologies
A solid understanding of the SDLC and Agile methodologies
A drive to learn and share new things
An analytical work methodology
The ability to quickly learn new systems and domains
At least 8 years experience in software testing
At least 5 years of test automation experience using multiple testing frameworks

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

Technology Stipend

#LI-NK1

NodeJS Engineer - Content

Cape Town

Our Company:

Your Role at Impact:

As a NodeJS Engineer, your focus will be on delivering stories for the squad, monitoring production environments and managing deployments to production.

This role assumes that you are able to utilize the latest features of a language and can effectively select and implement the right design pattern to solve problems independently.

You will have experience implementing integration tests, be comfortable working with CI and confidently reuse existing frameworks.

At this level you are expected to have an understanding of the business requirements of all stories in the sprint, implement stories on existing cloud infrastructure and services and independently implement agreed design to spec. You should feel comfortable escalating appropriately.

You are also expected to help team members with implementation

What You'll Do:

Develop, test and maintain software for the Platform
Build meaningful unit, functional and integration level tests for the software built
Collaborate with a distributed team to fulfill the department's quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build customer and non customer facing code.
Support software testing and quality assurance processes to ensure high-quality deliverables
Create SQL for Tech Updates and ensure this is ready for review
Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
Review business needs, requirements, technical specifications
Respond to alerts, review error messages, and fix bugs in a timely manner
Mentor and give guidance to less senior staff to grow careers
Perform code reviews

What You Have:

Initiative
Adaptability
Personal Development
Being a team player
Completed B.S. In Computer Science or related field or equivalent professional experience.
Opensource contributions are beneficial
Experience working with Java, Spring and related Technologies are beneficial
4+ years Software Development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
TDD experience
Continuous Integration / Delivery methods, tooling, integrations
Experience working with Large Scale processing
Exposure and experience in any Google Cloud technology highly desired
Experience in monitoring, alerting and production support

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

Casual work environment, including working from home
Flexible work hours
Unlimited PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

6 month primary caregiver leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements
Technology Stipend

#LI-Hybrid

Senior Software Engineer

Cape Town

Our Company:

Your Role at Impact.com

Your primary focus will be to help build and design our AI focus regulated compliance tools and combine that with our existing compliance tools. This will include, creating APIs, Pub/Sub using Kafka, batch jobs, spring boot, spring AI, LLMs and Vector stores mostly focused around Vertex AI but not exclusively.

You will be delivering software for the squad through planning, designing, implementing, testing and deploying. You will be self-sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, identify the best approach for using gen AI and tools around it, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

What You'll Do:

Collaborate with a distributed team to fulfill the departments quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build customer and non customer facing code
Support software testing and quality assurance processes to ensure high-quality deliverables
Create SQL for Tech Updates and ensure this is ready for review
Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
Review business needs, requirements, technical specifications
Respond to alerts, review error messages, and fix bugs in a timely manner
Mentor and give guidance to less senior staff to grow careers
Perform code reviews
Approve pull requests
Perform Point releases
Maintain build- and stage stability
Research and prototype new technologies
Influence system wide architecture
Evolve architecture
Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
Actively contribute to and maintain technical documentation
Follow technology trends and incorporate new promising technology as required to keep with the times
Ability to assess, debug and resolve technical issues
Contribute to creative solutions that help make the development process more efficient
Elevated ownership of application stability

What You Have:

Initiative
Adaptability
Being a team player
Personal Development
Completed B.S. In Computer Science or related field or equivalent professional experience
Opensource contributions are beneficial
Gen AI experience using and implementing software using AI
8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring boot, Spring AI, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM & Garbage collection, Cloud Computing, Load balancing
Experience working with Java, Spring and related Technologies
8+ years Software Development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL, Vector Stores
TDD experience
Continuous intergration / Delivery methods, tooling, integrations
Experience working with Large Scale processing
Exposure and experience in any Google Cloud technology highly desired
Experience in monitoring, alerting and production support
Good understanding of JVM and Garbage Collection
Knowledge of Regulated Compliance is a big plus
Exposure to front end technologies
Experience Mentoring / Training teams
Experience in taking ownership off larger pieces of work
Proven track record of influencing architecture and inter-disciplinary dependencies
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

#LI-Hybrid

Senior Software Engineer

Cape Town

Our Company:

Your Role at Impact.com

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

What You'll Do:

Collaborate with a distributed team to fulfill the departments quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build customer and non customer facing code
Support software testing and quality assurance processes to ensure high-quality deliverables
Create SQL for Tech Updates and ensure this is ready for review
Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
Review business needs, requirements, technical specifications
Respond to alerts, review error messages, and fix bugs in a timely manner
Mentor and give guidance to less senior staff to grow careers
Perform code reviews
Approve pull requests
Perform Point releases
Maintain build- and stage stability
Research and prototype new technologies
Influence system wide architecture
Evolve architecture
Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
Actively contribute to and maintain technical documentation
Follow technology trends and incorporate new promising technology as required to keep with the times
Ability to assess, debug and resolve technical issues
Contribute to creative solutions that help make the development process more efficient
Elevated ownership of application stability

What You Have:

Initiative
Adaptability
Being a team player
Personal Development
Completed B.S. In Computer Science or related field or equivalent professional experience
Opensource contributions are beneficial
Gen AI experience using and implementing software using AI
8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring boot, Spring AI, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM & Garbage collection, Cloud Computing, Load balancing
Experience working with Java, Spring and related Technologies
8+ years Software Development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL, Vector Stores
TDD experience
Continuous intergration / Delivery methods, tooling, integrations
Experience working with Large Scale processing
Exposure and experience in any Google Cloud technology highly desired
Experience in monitoring, alerting and production support
Good understanding of JVM and Garbage Collection
Knowledge of Regulated Compliance is a big plus
Exposure to front end technologies
Experience Mentoring / Training teams
Experience in taking ownership off larger pieces of work
Proven track record of influencing architecture and inter-disciplinary dependencies
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

#LI-Hybrid

Senior Software Engineer

Cape Town

Our Company:

Your Role at Impact.com

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

What You'll Do:

Collaborate with a distributed team to fulfill the departments quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build customer and non customer facing code
Support software testing and quality assurance processes to ensure high-quality deliverables
Create SQL for Tech Updates and ensure this is ready for review
Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
Review business needs, requirements, technical specifications
Respond to alerts, review error messages, and fix bugs in a timely manner
Mentor and give guidance to less senior staff to grow careers
Perform code reviews
Approve pull requests
Perform Point releases
Maintain build- and stage stability
Research and prototype new technologies
Influence system wide architecture
Evolve architecture
Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
Actively contribute to and maintain technical documentation
Follow technology trends and incorporate new promising technology as required to keep with the times
Ability to assess, debug and resolve technical issues
Contribute to creative solutions that help make the development process more efficient
Elevated ownership of application stability

What You Have:

Initiative
Adaptability
Being a team player
Personal Development
Completed B.S. In Computer Science or related field or equivalent professional experience
Opensource contributions are beneficial
Gen AI experience using and implementing software using AI
8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring boot, Spring AI, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM & Garbage collection, Cloud Computing, Load balancing
Experience working with Java, Spring and related Technologies
8+ years Software Development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL, Vector Stores
TDD experience
Continuous intergration / Delivery methods, tooling, integrations
Experience working with Large Scale processing
Exposure and experience in any Google Cloud technology highly desired
Experience in monitoring, alerting and production support
Good understanding of JVM and Garbage Collection
Knowledge of Regulated Compliance is a big plus
Exposure to front end technologies
Experience Mentoring / Training teams
Experience in taking ownership off larger pieces of work
Proven track record of influencing architecture and inter-disciplinary dependencies
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

#LI-Hybrid

Senior Software Engineer

Cape Town

Our Company:

Your Role at Impact.com

As a Senior Software Engineer, your focus will be on delivering epics for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritise, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

Collaborate with a distributed team to fulfill the department's quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build customer and non customer facing code.
Support software testing and quality assurance processes to ensure high-quality deliverables
Create SQL for Tech Updates and ensure this is ready for review
Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
Review business needs, requirements, technical specifications
Respond to alerts, review error messages, and fix bugs in a timely manner
Mentor and give guidance to less senior staff to grow careers
Perform code reviews
Approve pull requests
Perform point releases
Maintain build- and stage stability
Research and prototype new technologies
Influence system wide architecture
Evolve architecture
Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
Actively contribute to and maintain technical documentation
Follow technology trends and incorporate new promising technology as required to keep with the times
Ability to assess, debug and resolve technical issues
Contribute to creative solutions that help make the development process more efficient - elevated ownership of application stability

What You Have:

Initiative
Adaptability
Being a team player
Personal Development
Completed B.S. In Computer Science or related field or equivalent professional experience.
Opensource contributions are beneficial
8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring MVC, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM &Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
Experience working with Java, Spring and related Technologies
8+ years Software Development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
TDD experience
Continuous Integration / Delivery methods, tooling, integrations
Experience working with Large Scale processing
Exposure and experience in any Google Cloud technology highly desired
Experience in monitoring, alerting and production support
Good understanding of JVM and Garbage Collection
Knowledge of Digital Marketing is a big plus
Exposure to front end technologies
Experience Mentoring / Training teams
Experience in taking ownership off larger pieces of work
Proven track record of influencing architecture and inter-disciplinary dependencies
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with 10x Funds

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

#LI-Hybrid

Senior Software Engineer III

Cape Town

Our Company:

Your Role at Impact.com

As a Senior Software Engineer III, your focus will be on delivering epics for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritize, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

Collaborate with a distributed team to fulfill the department's quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build customer and non customer facing code.
Support software testing and quality assurance processes to ensure high-quality deliverables
Create SQL for Tech Updates and ensure this is ready for review
Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
Review business needs, requirements, technical specifications
Respond to alerts, review error messages, and fix bugs in a timely manner
Mentor and give guidance to less senior staff to grow careers
Perform code reviews
Approve pull requests
Perform point releases
Maintain build- and stage stability
Research and prototype new technologies
Influence system wide architecture
Evolve architecture
Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
Actively contribute to and maintain technical documentation
Follow technology trends and incorporate new promising technology as required to keep with the times
Ability to assess, debug and resolve technical issues
Contribute to creative solutions that help make the development process more efficient - elevated ownership of application stability

What You Have:

Initiative
Adaptability
Being a team player
Personal Development
Completed B.S. In Computer Science or related field or equivalent professional experience.
Opensource contributions are beneficial
8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring MVC, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM &Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
Experience working with Java, Spring and related Technologies
8+ years Software Development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
TDD experience
Continuous Integration / Delivery methods, tooling, integrations
Experience working with Large Scale processing
Exposure and experience in any Google Cloud technology highly desired
Experience in monitoring, alerting and production support
Good understanding of JVM and Garbage Collection
Knowledge of Digital Marketing is a big plus
Exposure to front end technologies
Experience Mentoring / Training teams
Experience in taking ownership off larger pieces of work
Proven track record of influencing architecture and inter-disciplinary dependencies
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with 10x Funds

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

#LI-Hybrid

Senior Software Engineer III

Cape Town

Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. If you are looking to join a team where your opinion is valued, your contributions are noticed, you get to work with fun and talented people solving cutting edge marketing challenges with technology, and advance your career, this is the place for you.

Impact is the global leader in Partnership Automation and catalyst for the new Partnership Economy. Impact accelerates enterprise growth by scaling discovery, recruitment, onboarding, engagement and optimization of all types of partnerships. Impact’s Partnership CloudTM provides automation for the full partnership life cycle; confident decision making and optimization through measurement and attribution; and protection from fraud. Impact drives revenue growth for global enterprises such as Cabela’s, Fanatics, Getty Images, Lenovo, Levi’s, Techstyle and Ticketmaster. Founded in Santa Barbara, CA in 2008, Impact has grown to over 400 employees and ten offices across the United States, Europe and Asia.

Why this role is exciting:

We are offering a unique opportunity for an accomplished engineering leader to work side by side with the CTO and other engineering leaders in an exciting and fast pace environment. As a Director of Engineering Operations you will be responsible for running various cross team initiatives, help build best in class software engineering culture and practices, and generally help all tech related teams be successful.

Responsibilities:

Work closely with CTO and engineering leaders across various GEOs
Manage projects from start to completion
Lead meetings, capture action items and ensure follow up
Work with engineering teams to establish various KPIs
Ensure various processes and best practices are followed throughout the Technology group
Work closely with HR and Technology leadership to establish career paths within the organization
Ensure best in class training and education is available for the Technology group

Does this sound like you?

Bachelor of Science Degree required
Minimum of 8 years experience in Software Development
Have been responsible for the entire lifecycle of designing, implementing, testing and deploy of software
Strong project management skills
Above all else - hungry, humble and smart.

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits/Perks:

Unlimited PTO policy
Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Training & Development
Learning the advanced partnership automation products
Medical Aid and Provident Fund
Group schemes with Discovery & Bonitas for medical aid
Group scheme with 10X provident fund
Stock Options
3-year vesting schedule pending Board approval
Internet Allowance
Flexible work hours
Casual work environment

#LI_CapeTown

Software Engineer II

Cape Town

Our Company:

Your Role at Impact:

As a Software Engineer, your focus will be on delivering stories for the squad, monitoring production environments and managing deployments to production.

This role assumes that you are able to utilize the latest features of a language and can effectively select and implement the right design pattern to solve problems independently.

You will have experience implementing integration tests, be comfortable working with CI and confidently reuse existing frameworks.

You are also expected to help team members with implementation

What You'll Do:

Develop, test and maintain software for the Platform
Build meaningful unit, functional and integration level tests for the software built
Collaborate with a distributed team to fulfill the department's quarterly objectives
Develop code both independently and while pair programming
Write and maintain design, user and test documentation
Become familiar with technologies used on the squad
Perform triage functionality through verification and fixing of bugs
Build customer and non customer facing code.
Support software testing and quality assurance processes to ensure high-quality deliverables
Create SQL for Tech Updates and ensure this is ready for review
Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
Review business needs, requirements, technical specifications
Respond to alerts, review error messages, and fix bugs in a timely manner
Mentor and give guidance to less senior staff to grow careers
Perform code reviews
Approve pull requests
Perform point releases
Maintain build- and stage stability
Research and prototype new technologies
Design software solutions

What You Have:

Initiative
Adaptability
Personal Development
Being a team player
Completed B.S. In Computer Science or related field or equivalent professional experience.
Opensource contributions are beneficial
Experience working with Java, Spring and related Technologies
6+ years Software Development
Agile / Iterative processes. Kanban / Scrum
Knowledge of Relational Databases, Table design, SQL
TDD experience
Continuous Integration / Delivery methods, tooling, integrations
Experience working with Large Scale processing
Exposure and experience in any Google Cloud technology highly desired
Experience in monitoring, alerting and production support
Good understanding of JVM and Garbage Collection
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Primary caregiver leave
Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursementsTechnology stipend

#LI-Hybrid

Software Quality Engineer

Cape Town

Our Company:

Your Role at impact.com:

As a Quality Assurance Engineer at Impact, your key responsibilities will include delivering high quality software, loudly advocating for software testing best practices, and helping to instill a strong quality mindset in those around you. This role will work globally, cross team and cross functionally to directly ensure the highest level of quality for key customers.

Successful candidates will be quick learners who are able to flex and adapt with different needs and processes depending on what they are working on. An eye for detail will also be important as you navigate the large and feature rich platform that is impact.com

What You'll Do:

Hands on software testing of bugs, features and complex software systems
Certify the quality of new and modified functionality before release to customers
Analyze requirements and develop test plans
Create, revise, execute, and review test cases, suites and scenarios
Monitor system health
Review and report software defects
Create and maintain test data
Write and maintain automated tests
Review and action pull requests
Write and maintain documentation
Support multiple cross functional projects simultaneously

What You Have:

Strong communication skills
Solid programming skills
An understanding of testing theory and methodologies
An understanding of the SDLC and Agile methodologies
The ability to quickly learn new systems and domains
At least 3 years experience in software testing
At least 2 years of test automation experience using multiple testing frameworks

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

Technology Stipend

#LI-NK1

Software Quality Engineer

Cape Town

Our Company:

Your Role at impact.com:

What You'll Do:

Hands on software testing of bugs, features and complex software systems
Certify the quality of new and modified functionality before release to customers
Analyze requirements and develop test plans
Create, revise, execute, and review test cases, suites and scenarios
Monitor system health
Review and report software defects
Create and maintain test data
Write and maintain automated tests
Review and action pull requests
Write and maintain documentation
Support multiple cross functional projects simultaneously

What You Have:

Strong communication skills
Solid programming skills
An understanding of testing theory and methodologies
An understanding of the SDLC and Agile methodologies
The ability to quickly learn new systems and domains
At least 3 years experience in software testing
At least 2 years of test automation experience using multiple testing frameworks

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with 10x Fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements

Technology Stipend

#LI-NK1

Software Quality Engineer (Java using Selenium)

Cape Town

Our Company:

Your Role at impact.com:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature. Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

What You'll Do:

Accountable for Automation Testing
Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
Test Planning & Analysis of Requirements
Sign-off on manually scripted test cases
Review and action pull requests
Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
Recommend design improvements or corrections to engineers throughout the SDLC.
Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
Execute test plans and create test reports to describe program evaluation, testing, and correction.
Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
Conduct compatibility tests with vendor-provided programs.
Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
Create test tools that facilitate data gathering and test method execution.
Support manufacturing by verifying fixture software or any software used during production.
Participate in risk management meetings.
Scripting of test cases against manually scripted test cases / TestRail
Run regression tests against the applications then diagnose & report all issues
Implement automated tests using a Selenium framework
Defect Management
Implement scripts and server configurations for automated build and testing environments
Provide reports and procedures on Automation runs & progress
Reporting and tracking test metrics such as test and code coverage
Ensure QA automated test framework is documented, with focus on continuity

What You Have:

Solid understanding of computer programming and software development
Ability to troubleshoot equipment problems and perform complex system tests
Creative thinking skills
Detail-oriented personality
Excellent manual dexterity
Ability to communicate well to other members of the development team
At least 3 years experience in SDLC (Software Development Life Cycle)
Bachelor's Degree/BTEC or equivalent experience
ISTQB/ISEB (Pref)
At least 2 years of experience in developing RESTful APIs
At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
Certified in Java, Spring or AWS technologies (Pref)
Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

Hybrid, Casual work environment
Responsible PTO policy

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

Learning the advanced partnership automation products

Medical Aid and Provident Fund

Group schemes with Discovery & Bonitas for medical aid
Group scheme with Momentum for provident fund

Restricted Stock Units

3-year vesting schedule pending Board approval

Internet Allowance
Fitness club fee reimbursements
Technology Stipend

#LI-NK1